Call 911 if you're in immediate danger.
Call 211 Alberta – If you are unsure who to call or what service you need. They will help you determine what you need and will connect you to the appropriate social, health or government service, including an appropriate crisis support line.
- Phone: 211 (24/7, 170+ languages)
- Online chat (24/7, English only)
Sexual assault services
- Alberta’s One Line for Sexual Violence – if you have experienced any form of sexual violence and need crisis support or if you need help finding sexual assault support services in Alberta
- Toll free: 1-866-403-8000 (9 am to 9 pm daily, 170+ languages)
- Text: 1-866-403-8000
- Online chat
- local sexual assault centres – if you have experienced any form of sexual violence and need crisis support or counselling
Shelters
Shelters can provide you a place to stay if you need to escape family violence or are experiencing homelessness.
- local emergency shelters – for individuals and families escaping family violence or facing homelessness
- Alberta Council of Women’s Shelters – a map of member shelters across the province
- Toll free: 1-866-331-3933, then press 1
Family violence
- Family Violence Info Line – if you or someone you know is experiencing family violence or abuse, and you have questions or want to anonymously find out about programs, resources and services
- Toll free: 310-1818 (24/7, 170+ languages)
- Alberta Provincial Abuse Helpline – if you suspect someone is experiencing family violence or abuse
- Toll free: 1-855-443-5722 (7:30 am to 8 pm, Monday to Friday; 100+ languages)
- Online chat (8 am to 8 pm, English only)
Financial supports
- Family violence – Help with costs to leave – if you need help with expenses and other supports to leave an abusive situation and get to safety and start a new life
- Safer Spaces certificate to end tenancy – if you are in a domestic violence situation and need to end your tenancy agreement without paying a penalty
- Victim restitution and recovery – to have the offender pay your out-of-pocket expenses related to a crime
Victim services and legal supports
- Help for victims of crime – support is available if you have experienced physical or emotional harm as a result of a crime
- Victim services units – if you need help with restraining and protection orders or other supports for victims of crime
- Legal Aid Alberta – if you need help with legal issues
- Toll free: 1-866-845-3425 (8:15 am to 4:15 pm, Monday to Friday)
- Elizabeth Fry Society of Edmonton – independent legal advice for survivors of sexual violence; available to adults (18+) of any gender who live in Alberta and have experienced sexual violence in Alberta
- Phone: 780-784-2213 (9 am to 4 pm, Monday to Thursday; 9 am to 3 pm, Friday)
Indigenous supports
- Hope for Wellness Helpline – offers immediate mental health counseling and crisis intervention to all Indigenous peoples across Canada
- Toll free: 1-855-242-3310 (24/7)
- Online chat
- Native Counselling Services of Alberta – if you need help with court processes or Children’s Services, or connecting to youth supports and other community resources
- Métis and Indigenous Children’s Services offices or Delegated First Nations Agencies – if you are a member of either community and need help with supports for your children
LGBTQ2S+ supports
- LGBT Youthline – confidential, non-judgemental and informed LGBTQ2S+ peer support
- Toll free: 1-800-268-9688 (2 pm to 7:30 pm, Sunday to Friday)
- Text: 647-694-4275
- Youthline chat
- Trans Lifeline – a trans-led organization that connects trans people to the community, support and resources they need to survive and thrive
- Call: 1-877-330-6366 (24/7)
Kids helpline
- Kids Help Phone – free, anonymous, confidential telephone crisis support and counselling for youth in Canada
- Toll-free: 1-800-668-6868 (24/7)
- Text: CONNECT to 686868
- Online chat