Notifications

Non-urgent government operations are closed December 24 to January 1, reopening January 2. See the list of services available during this time.

Notifications

Government mail service may be affected by the Canada Post labour disruption. See how to send and receive government mail during this time

Abuse helpline

Call 1-855-4HELPAB if you or someone you know is being abused or neglected.

Who to call

If you are experiencing abuse or neglect, or if you suspect an adult or child is being abused or neglected, help is just a phone call away.

The provincial abuse helpline will connect you to resources, supports, services and referrals to address your concerns. Callers can remain anonymous.

Call 1-855-443-5722 24/7 – Translation services are available in more than 170 languages.

Signs of abuse or neglect

Physical

Actions causing discomfort, pain or injury. Examples include hitting, slapping, pushing or kicking.

Emotional

Actions or statements causing anguish, fear or diminished self-esteem or dignity. Examples include threatening, intimidating, harassing or humiliating.

Sexual

Non-consensual sexual contact, activity or behaviour. Examples include unwanted or inappropriate touching.

Exploitation

Fraud, trickery or theft involving labour, money or property. Examples include misusing a person's funds or assets.

Neglect

Failure to provide the basic level of care, such as food, clothing, shelter or medical treatment.

If you are not sure

If you think you or someone you know is being abused or neglected, but you are not sure, call the abuse helpline to discuss your concerns.

If you have reasonable and probable grounds to believe a child is being harmed or is in danger of being harmed, you have an obligation to report it. People can be fined for not reporting when a child is in need of intervention services under the Child, Youth and Family Enhancement Act.

Related

Albertans can also contact helplines specific to their needs: