Scam alert
Scammers are sending emails claiming to be from the MEP:
- It will say something like you need to update your personal or banking information.
- Do not give out your personal or banking information.
- Do not click on any links in the email.
The MEP never asks clients for banking information or allows banking information to be updated:
- by email, or
- through MEP Accounts Online, or
- any way online, or
- any other way like text and instant message
If you see something suspicious or think you have been the target of a scam:
- report it to the police and to the Canadian Anti-Fraud Centre or
- call 1-888-495-8501
MEP Accounts Online
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Who can register
In Alberta
Either of these people can register for MEP – only one needs to register:
- payor of support (debtor)
- recipient of support (creditor)
The Ministry of Seniors, Community and Social Services can also register a file with MEP if the recipient collects income support.
Outside Alberta
You can register with the enforcement program in your jurisdiction or call us for more information.
Before you register
Get a court order
File one of these orders for support before registering for MEP. A support order can be:
- a Maintenance Order
- a Maintenance Agreement
A maintenance order sets an enforceable amount of support that’s payable for a child, spouse or adult interdependent partner.
A maintenance agreement creates an enforceable support agreement for a child, spouse or adult interdependent partner.
To get a maintenance order
We recommend a lawyer helps you with the maintenance order. If you don’t have a lawyer, contact Court and Justice Services for help.
File a court application at the nearest Family Court or Court of King’s Bench:
To create and file a maintenance agreement
You cannot file a maintenance agreement if any of these conditions apply:
- you already have a maintenance order
- you have an agreement under the:
- Parentage and Maintenance Act
- Income Support Recovery Act
- Income and Employment Supports Act (Part 5)
- you are receiving:
- assured income for the severely handicapped (AISH)
- Income Support benefits
- other benefits from the Ministry of Seniors, Community and Social Services
You can file a maintenance agreement if the above conditions do not apply to you. We recommend a lawyer helps you with this process:
- fill out and print the Maintenance Enforcement Support Agreement form (PDF, 60 KB) – do not add any sections to the form
- sign the form with the other party in front of a witness
- have the witness swear or affirm they saw both parties sign the agreement before a commissioner of oaths or notary public
- file the agreement at the nearest Court of King’s Bench location
Support agreement form and instructions
Maintenance Enforcement Support Agreement form (PDF, 60 KB)
Maintenance Enforcement Support Agreement form – Instructions (PDF, 193 KB)
Registration fees
There’s no fee to register with MEP for the first time.
There's a $205 MEP re-registration fee if you:
- ask us to re-open a file you closed
- are a recipient who asks us to re-open a file that we closed due to your lack of cooperation
Registration packages
If you are a recipient of support (creditor):
Download and fill out all these forms:
- Creditor Registration Package (PDF, 285 KB)
- Direct Deposit (PDF, 195 KB)
- Affidavit of Arrears
- Calculation of Arrears Worksheet
If you are a payor of support (debtor):
Download and fill out all these forms:
- Debtor Registration Package (PDF, 275 KB)
- Authorized Bank Withdrawal (PDF, 200 KB)
- Affidavit of Arrears
- Calculation of Arrears Worksheet
Third party representation
You can have a third party act on your behalf with MEP. To arrange this, fill out the Client Authorization of Third Party form (PDF, 130 KB).
Whenever this person contacts MEP, they can discuss your file by providing the:
- third party's name
- name of the MEP client that authorized them
- secret word or phrase that's listed on the Client Authorization of Third Party form (PDF, 130 KB)
- client's MEP file number
Later on, if you decide you do not want this person to act on your behalf, you can call MEP or send us your written request to have them removed from your file – this will prevent them from discussing your file.
Do not share your PIN with anyone.
Mail your package
Mail the completed registration package to:
Maintenance Enforcement Program
7th Floor, John E. Brownlee Building
10365 97 Street
Edmonton, Alberta T5J 3W7
After you apply
After you apply:
- we will process your registration package
- we will notify the other party by mail
- we will give you a 7-digit MEP file number
- the payor (debtor) should immediately stop making any support payments directly to the recipient (creditor) and begin making all payments through MEP
Contact
Connect with the Maintenance Enforcement Program.
Related
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