Scam alert

Scammers are sending emails claiming to be from the MEP:

  • It will say something like you need to update your personal or banking information.
  • Do not give out your personal or banking information.
  • Do not click on any links in the email.

The MEP never asks clients for banking information or allows banking information to be updated:

  • by email, or
  • through MEP Accounts Online, or
  • any way online, or
  • any other way like text and instant message

If you see something suspicious or think you have been the target of a scam:

Get tips to avoid identity theft and scams.

MEP Accounts Online
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To register with MEP, all of these must happen:

  • you or the other party must live in Alberta
  • you must be either a payor or a recipient of child, spousal or partner support
  • you, the other party or a lawyer must file a court order for support – a Maintenance Order or Maintenance Agreement

What's important to know

Definition: court order

A ‘court order’ refers to a Maintenance Order, or Maintenance Agreement filed with the court, that requires the payor (debtor) to pay a specific amount of money over a period of time to the recipient (creditor) for child, spousal or partner support.


Connect with the Maintenance Enforcement Program.

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