Public health emergency

Face-to-face meetings

Meetings with the public

The Office of the Public Guardian and Trustee (OPGT) will not have face-to-face meetings with the public due to the public health emergency.

Meetings with represented adults

For emergencies only, the OPGT will meet face-to-face with OPGT-represented adults.

Other ways to contact us

Phone an OPGT office near you and ask about meeting by:

  • FaceTime
  • Skype
  • texting
  • videoconferencing

What we do

The Office of the Public Guardian and Trustee (OPGT) assists people with a variety of services:

Guardianship services

  • makes personal decisions for adults who are not able to do so – through guardianship (if no one else is available) – that are related to:
    • health care
    • where to live
    • who to associate with
    • participation in social activities
    • participation in educational, vocational and other training
    • employment
    • legal proceedings
  • makes one-time decisions for adults – when they are not able to do so and no other family member is available – that are related to:
    • healthcare
    • temporary placement at a healthcare facility
    • discharge from a healthcare facility
  • provides information to people about supported decision-making when they need assistance to either:
    • access their information
    • understand the information they are receiving

Trusteeship services

  • protects the assets of minors where either:
    • it is required by law
    • a minor is a beneficiary but no trustee has been named
  • makes financial decisions for adults – when they are not able to do so and no one else is available – through trusteeship
  • helps manage – through the voluntary Informal Benefits Administration Program – the funds people receive from the:
    • Assured Income for the Severely Handicapped (AISH) Program
    • Canada Pension Plan Disability (CPP-D) benefit
  • administers estates if no one else is able to do so and there is a beneficiary who is a:
    • minor
    • represented adult

Capacity assessment information and court applications

  • trains capacity assessors and provides them with support when they are preparing capacity assessments
  • reviews applications – for completeness before they are submitted to court – that are related to:


  • investigates written complaints about decision-makers that meet investigation criteria, including that the decision-makers must be:
    • court-appointed guardians and trustees
    • agents appointed under personal directives

Advance planning

  • provides information to people about planning for their future – in case they lose capacity due to injury or illness – using a personal directive
  • maintains a registry of contact information for agents of personal directives
  • maintains a registry for international wills




Find an OPGT office near you