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Client survey
The Government of Alberta would like to learn more about your experiences with the Maintenance Enforcement Program through 2 short surveys
Your feedback will help inform future changes and improvements to the MEP operations. Survey responses are anonymous unless you choose to identify yourself.
This survey is open from Monday March 30, 2026, to midnight Monday April 13, 2026.
Take the MEP Technology Survey
If you are also a client of the Child Support Recalculation Program (RP), you can also take the RP Client Survey.
Regular system updates
System maintenance for MEP’s automated telephone services and MEP Accounts Online occurs every weeknight and Sunday morning. If you are unable to access the system, try again later. We apologize for any inconvenience.
Direct deposit issues
If you did not get a direct deposit on time, contact us through MEP Accounts Online.
MEP Accounts Online
Access the MEP Accounts Online to:
- view your file status
- update your file information
- contact your Compliance Officer
First-time account access
To access MEP Accounts Online for the first time, you must obtain a new PIN and registration ID number.
Contact
Connect with the Maintenance Enforcement Program.
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Am I eligible