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COVID-19 response: Information for training providers and certificate holders

Training agencies that provide in-person training must have policies and processes in place to mitigate the spread of COVID-19. For more information, visit COVID-19 info for Albertans.

Training agencies should consult with their medical advisor for guidance and oversight of the workplace first aid program.


According to the Occupational Health and Safety (OHS) Code, Part 11: First Aid, the employer is responsible for ensuring individuals who provide first aid services to workers are appropriately trained.

Workers must provide proof of training with a valid workplace first aid certificate, when asked to do so by employers or occupational health and safety officers. Workplace first aid training certifications are valid for up to 3 years. Workers may recertify prior to certification expiration or must take a full course after the expiration date.

Approved first aid training agencies issue a first aid certificate to workers who successfully complete an approved workplace first aid training course. All training levels require theory and in-person practical skill demonstration. Any instructor delivering workplace first aid training must be certified by an agency approved to teach workplace first aid.

Approved training courses

Find a list of approved first aid training agencies (updated quarterly).

Employers and workers should verify training agency approval status in Alberta, before registering or taking a training course.

Consultants and service providers

If a consultant or service provider is not on the list, follow these steps to make sure the training qualifies for certification:

  1. Find out the name of the approved agency that developed the course.
  2. Call the approved agency to verify this information.
  3. Ask to see the agency’s signed approval letter from a Director of Medical Services, Alberta Labour and Immigration.
  4. Confirm with the consultant or service provider that a certified instructor will deliver the approved workplace first aid course.

Agency approval requirements

All workplace first aid training courses must meet CSA Standard Z1210-17: First aid training for the workplace — Curriculum and quality management for training agencies.

Agencies applying to teach workplace first aid courses must be approved under the Workplace First Aid Approval: Alberta Plus Quality Management Process (QMP).

Agencies should review the following first aid forms before developing new workplace first aid courses:

How to apply for agency approval

Step 1. Register for a MyAlberta Digital ID for Business account

Watch this video to learn how to register a MyAlberta Digital ID for Business account.

Step 2. Apply online

Apply online for an approval using your MyAlberta Digital ID for Business account.

Applications must contain:

  • the completed application form for an approval
  • the relevant first aid form(s) signed by both the agency’s medical advisor and a representative from the agency
  • any required supplemental information


Connect with OHS:

Phone: 780-415-8690 (Edmonton)
Toll free: 1-866-415-8690 
TTY: 780-427-9999 (Edmonton)
TTY: 1-866-232-7215

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