Ukraine Help Line
The Alberta government has created the Ukraine Help Line to support Ukrainian evacuees in our province.
Contact the Ukraine Help Line if you have questions about provincial supports and services available to Ukrainian newcomers:
Services are available in English, Ukrainian and Russian
Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Toll free: 1-888-701-1101 (in Alberta)
Якщо у вас є запитання щодо підтримки з боку провінції та послуг, наявних для українських новоприбулих, телефонуйте на українську довідкову лінію у Альберті за номером 1-888-701-1101.
Послуги наявні на англійській, українській та російській мовах
Телефонуйте між 8:15 ранку та 4:30 вечора. Відчинено з понеділка по п'ятницю, зачинено на державні свята
Expanding supports for Ukrainian evacuees (February 24, 2023)
Зростаюча допомога українським евакуйованим (24 лютого, 2023 року)
Overview
Alberta’s government is committed to supporting Ukrainian newcomers fleeing the war and helping them resettle in Alberta.
The Alberta government continues to accelerate the assessment of applications for permanent residency made by Ukrainian nationals and waive fees through the Alberta Advantage Immigration Program.
Ukrainians arriving in Alberta
There are programs, resources and services available to help Ukrainians who come to Alberta.
Ongoing assistance from the Alberta government and partnering settlement agencies is helping to ensure Ukrainians arriving in Alberta can:
- access health coverage
- enrol children in K to 12 schools in their new communities
- get an Alberta identification card, including a driver’s licence
- obtain financial support
- find licensed child care
- get help finding work
- access community adult learning programs to improve financial and literacy skills
See the list of provincial services below and visit Ukrainians in Alberta for more information.
Alberta’s response
Prioritizing AAIP applications
Alberta’s government is prioritizing the assessment of applications for permanent residency made by Ukrainian nationals through the Alberta Advantage Immigration Program (AAIP). Candidates must still meet all program criteria.
Application and post-decision service fees for the Alberta Advantage Immigration Program are also being temporarily waived for new applications and requests made by Ukrainian nationals. These measures will be reviewed quarterly.
Read the news release to learn more (March 4, 2022).
Supporting humanitarian aid in Ukraine
Financial support for Ukraine
Alberta’s government is contributing more than $23 million in support for Ukraine, including:
- $10 million to the Ukrainian World Congress’s Unite with Ukraine campaign for humanitarian aid
- $2.2 million for settlement and language services delivered across the province
- $1 million to the Ukraine Humanitarian Appeal, organized by the Ukrainian Canadian Congress and the Canada Ukraine Foundation, to help coordinate and deliver humanitarian aid.
- $5 million to the Ukrainian World Congress to equip 5,000 members of the Ukrainian Territorial Defence Force with defensive equipment.
- $5 million to the Canada Ukraine Foundation for additional humanitarian aid.
- $350,000 to the Ukrainian Canadian Congress Alberta Provincial Council to support their efforts.
Albertans who wish to donate to the Ukraine Humanitarian Appeal can visit cufoundation.ca.
Canada’s response
The Government of Canada has implemented immigration measures to make it easier for Ukrainians to come to Canada, and is providing financial assistance and other federal settlement services for Ukrainian newcomers.
Living and working in Alberta
There are programs available to help individuals live and work in Alberta, Canada. Explore options to work temporarily or to become a permanent resident.
Come to Canada
To find out if you can apply for permanent residence, please use the Immigration, Refugees and Citizenship Canada (IRCC) Come to Canada online tool. It will help you determine what immigration programs you may be eligible to apply for, and how to submit an application.
Bringing family to Canada
You can sponsor certain relatives to come to Canada if you are at least 18 years old and a Canadian citizen or permanent resident of Canada. If you sponsor a relative to come to Canada as a permanent resident, you must support your relative financially when they arrive.
Find out more about family sponsorship.
Federal Express Entry
Express Entry is an Immigration, Refugees and Citizenship Canada (IRCC) electronic application system that manages and selects applicants for permanent residence who have skilled work experience. To access Express Entry, you must first complete a profile. If you are accepted into a pool of candidates, IRCC may invite you to apply for permanent residence in Canada.
Find out more about the Federal Express Entry.
National Occupational Classification
The National Occupational Classification (NOC) is the nationally accepted authoritative resource on occupations. It is used to categorize occupations in Canada by skill levels. The NOC can help you determine if your work experience is eligible under Canada’s immigration or work permit programs.
Learn more about the National Occupational Classification.
A tutorial is also available to help you determine your NOC code.
News
Helping Ukrainians get an Alberta driver’s licence (April 14, 2023)
Accommodation funding for Ukrainian evacuees (March 31, 2023)
Supports for Ukrainian evacuees (March 21, 2023)
Expanding supports for Ukrainian evacuees (February 24, 2023)
More language programs for Ukrainian newcomers (February 23, 2023)
Supporting displaced Ukrainian students (February 21, 2023)
Supporting Ukrainian students in schools (November 14, 2022)
Premier's task force to support Ukrainian newcomers (November 10, 2022)
Helping Ukrainian newcomers settle in Alberta (July 3, 2022)
Helping Ukrainians stay in Alberta (March 4, 2022)
Helping Ukrainians settle in Alberta (April 20, 2022)
Supporting humanitarian aid in Ukraine (February 23, 2022)
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