COVID-19 Updates: Taking steps to return to normal.
- Public health restrictions: Alberta entered Step 2 on March 1.
- Book your vaccine: Albertans 5+ can get it now. Get third dose when eligible.
COVID-19 Updates: Taking steps to return to normal.
How parents can choose and access Family Support for Children with Disabilities (FSCD) service providers to assist their child and family.
When you are accessing Family Support for Children with Disabilities (FSCD) services, you choose the service providers that will work with your child and family. You also decide on the employment relationship with them. This can happen 2 ways:
Contact your local FSCD office or FSCD worker for information about service providers in your area.
If you are not satisfied with your service provider, speak with them to make sure they understand your expectations and concerns. If you cannot resolve the situation through a discussion, you may want to:
Get help to navigate and access disability supports and services in Alberta from Family resource centres.
When you hire and pay an individual or organization to provide services for your child or family, you need to follow laws, standards and other requirements of an employer. This may include:
Canada Revenue Agency (CRA) will determine if an employer/employee relationship exists between your family and the service provider you hire. As an employer, your family must:
To find out if you are considered an employer, review CRA’s Employee or Self-Employed? guidelines, or call them toll-free at 1-800-959-5525.
Provincial legislation regulates key aspects of working in Alberta, including:
Get information about Alberta’s employment standards by calling the Employment Standards Contact Centre at 1-877-427-3731, or visiting Alberta Employment Standards online.
This disability insurance system was set up to protect both the employer and their employees. Ask how to provide WCB coverage for employees by calling toll-free within Alberta at 1-800-661-9608 or visiting the WCB – Alberta website.
Consider talking to an accountant, a payroll service or CRA staff for advice about payroll requirements or record-keeping.
Find laws, guides and other resources about Alberta and federal occupational health and safety requirements for the workplace.
Consider contacting your personal insurance agent to find out what type of coverage is needed when you are employing someone to work in your home.
You may want to seek legal advice before employing an individual or organization to provide services for your child or family.
The Alberta Human Rights and Citizenship Commission helps Albertans resolve human rights complaints. Contact them toll-free within Alberta by phone 310-0000, then one of these confidential inquiry lines:
Northern Regional Office: 780-427-7661
Southern Regional Office: 403-297-6571
There are 2 ways to pay an individual or organization you hire for services that are outlined in your FSCD agreement:
Your FSCD worker can help you with the expense claim process by:
When all your documentation is ready, there are 2 ways to submit your expense claim:
You need a MyAlberta Digital ID (MADI) to access the online claims reimbursement (OCR) portal – instead of your SIAMS account. If you do not have a MADI account, please set one up using these instructions (PDF, 276 KB). If you already have a MADI account, please enter your MADI username and password. When asked if you have a SIAMS account, choose YES to transfer your SIAMS account and OCR information. Click “sign in” to proceed.
If you need assistance, contact the MADI help desk at 1-844-643-2789.
The FSCD program will deposit the funds directly into your bank account within 30 days from the day it was submitted online or to an FSCD office.
Remember to keep copies of all invoices and supporting documentation for 7 years. The FSCD program will ask you to provide original receipts and Records of Services to verify the services you received.
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