Traffic tickets in the mail
If you get a traffic violation ticket in the mail – even though the offence allegedly happened months ago – it is because:
- some traffic tickets were not mailed while there was a disruption in postal service
- postal service is back to normal, and tickets that were not mailed from September 20 to December 3, 2018 are now being sent
The date the ticket was mailed determines the deadline to pay or plead not guilty to the ticket.
Online payment
Make a full payment for a:
- Violation Ticket – Offence Notice
- Violation Ticket – Summons
- Notice of Conviction
- Time to Pay Notice
A summons ticket can only be paid online if there’s an amount in the ‘Voluntary Payment’ box.
If you fully pay your ticket by its due date, you won’t:
- be charged a late fee
- need to attend court
The final online unit price of a ticket is made up of 2-3 parts:
- fine amount
- service fee (standard)
- late fee (if a ticket isn’t paid on time)
To make a payment, you’ll need the following:
- ticket number:
- for a Time to Pay Notice, use the docket number
- valid credit or debit card (VISA Credit, VISA Debit, MasterCard, American Express, Interac Online)
- email address to receive your receipt
- current web browser (Chrome, Safari, Firefox, Internet Explorer 9 or higher)
Partial payments must be made in person.
‘Ticket Not Found’ message
If a ‘Ticket Not Found’ message appears when you click the ‘Pay Your Fine Online’ button, your payment options depend on the age of your ticket.
Recent ticket
The ticket hasn’t been entered into the online ticket payment system, yet. In this case, you can:
- pay the ticket online at a later date – up to and including the appearance date on the ticket
- pay the ticket at a registry office or courthouse
- mail your ticket and payment
In rare cases, you may not be able to make an online payment for a ticket until its appearance date.
Older ticket
If your ticket was issued more than 2 years ago, you can either:
- pay the ticket at a registry office or courthouse
- mail your ticket and payment
Other payment methods
Any ticket or fine you can pay online can also be paid in person or through the mail.
If you fully pay your ticket on or before its due date, you won’t be charged a late fee.
In-person
To make a full or partial payment, pay at either a:
Send your ticket and full payment only to:
Provincial Ticket Production Centre
601-5th Street SW
Calgary, Alberta T2P 5P7
Your payment must be by cheque or money order made out to the Government of Alberta. Write your ticket number on the back.
Overdue tickets
All overdue tickets are:
- charged a late fee if you don’t pay a ticket by its due date
- eventually transferred to the Fines Enforcement Program for collection
Traffic tickets
You must fully pay an overdue traffic ticket and late fee before a registry agent will provide you with vehicle-related services. If you pay this ticket online, you can get these services from a registry agent later that day by showing them your payment receipt.
Non-traffic tickets
You must fully pay an overdue non-traffic ticket and late fee before a registry agent will provide you with vehicle-related services. If you pay this ticket online, you can get these services from a registry agent later that day by showing them your payment receipt.
Fine option program for non-traffic tickets
The Crown may offer this program to you if:
- you are an adult
- you are a first or second-time offender
- you admit you are guilty and you want to take part
- not paying your fine means you go to jail
If you are approved for this program:
- you can do community work for minimum wage until your fine is paid off
- you might avoid getting a criminal record
Get help
For questions about a ticket, an over-due ticket or the Fine Option Program, contact:
Resolution and Court Administration Services
Phone: 1-855-738-4747
Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
To ask to reduce a ticket’s fine, or to fight a ticket or a summons, follow the instructions on the ticket.