24-hour help
Call 911 if you or the person you are reporting is in immediate danger.
Call the Child Abuse Hotline to get help if you, or children you know, are being neglected, abused or sexually exploited. If you believe a child is at risk, you must report it. Help is available in multiple languages 24/7.
- Phone: 1-800-387-5437 (KIDS) in Canada and the United States.
- Elsewhere in the world dial 00-1-780-427-9485.
Child abuse, neglect and exploitation have many different warning signs. Learn to recognize them.
Helplines
Child Intervention helpline
We are here to help. Connect with Alberta Child Intervention to:
- report abuse and sexual exploitation – find out more about reporting and helping someone, or
- find Children’s Services and other community resources in your area
To get help, call 1-800-638-0715 and then:
- press 1 if you are from Red Deer or a community south of Red Deer
- press 2 if you are from a community north of Red Deer
Find out how we support children, youth and families after a report about child abuse and neglect, or sexual exploitation.
Health helplines
- Mental Health Helpline: 1-877-303-2642 for mental health advice 24/7
- HealthLink: Call 811 to find health care and get health advice 24/7
- Addiction helpline: Call 1-866-332-2322 for addiction support 24/7
Other helplines
If you suspect someone is experiencing other types of abuse or family violence, you can contact:
- Family Violence Information Line: 310-1818 to get help anonymously in more than 170 languages 24/7 or chat online from noon to 8 pm daily
- Bullying Helpline: Call or text 310-1818 or chat online for support, information or referrals.
- Sexual Violence One Line: Call or text 1-866-403-8000 from 9 am to 9 pm daily for confidential support.
- Abuse Helpline: 1-855-443-5722 for information on supports related to physical, sexual, emotional, mental abuse, exploitation or neglect. Help is available 24/7 in multiple languages.
Other supports
Fact sheets
- Fact sheets and other online resources – for children, parents and professionals to identify, prevent and deal with child abuse and sexual exploitation
Child and Youth Advocate
- Office of the Child and Youth Advocate at 1-800-661-3466 – if you are a child or youth receiving child intervention service, or their family, and you need someone to listen and help stand up for your rights
Shelters
- Local emergency shelters – for individuals and families escaping family violence or facing homelessness
- Alberta Council of Women’s Shelters – a map of member shelters across Alberta
Victim services and legal supports
- Local victim services units – if you need help with restraining and protection orders or other supports for victims of crime
- Local sexual assault centres – if you have experienced any form of sexual violence
- Legal Aid Services at 1-866-845-3425 – if you need help with legal issues
- Native Counselling Services of Alberta – if you need help with court processes or Children’s Services, or connecting to youth supports and other community resources
- Steps to file a restraining order or emergency protection order – if someone has made you afraid for your safety
Family and social supports
- Alberta Supports – if you need help finding and applying for family and social supports
- Family Support for Children with Disabilities (FSCD) – if you need help supporting a child or youth with disabilities
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