Notifications

Government mail service may be affected by the Canada Post labour disruption. See how to send and receive government mail during this time

Income Support

Supports for individuals and families to pay for basic expenses like food, clothing and shelter.

Canada Post service disruption

The Government of Alberta has a mail services contingency plan to ensure critical government mail continues to be delivered during the Canada Post strike action.

A plan is in place to ensure benefit cheques are distributed, including for Assured Income for Severely Handicapped (AISH), Income Support, Family Support for Children with Disabilities (FSCD), Office of Public Guardian and Trustee (OPGT), and Alberta Seniors Benefit (ASB).

Vendors may call the temporary Vendor Cheque Line at 780-638-4547 or toll free at 1-855-415-0516. Hours of operation are 8:15 am to 4:30 pm, Monday to Friday.

To avoid any future payment delays, Albertans receiving benefits via cheque are encouraged to contact AISH or Income Support staff, or the Alberta Supports Contact Centre, to arrange for direct deposit.

Introduction

Income Support can help you and your family with basic living costs and other necessities. Depending on your needs and situation you may be eligible to receive assistance through Alberta’s Income Support program.

In focus

Depending on your needs and situation, you may qualify for assistance with a number of basic living expenses and other benefits.

To be eligible for Income Support, you must meet a number of criteria.

Apply for financial assistance to pay for basic expenses like food, clothing and shelter.

Report changes to your finances, health or living situation to ensure that you get the support you need and avoid overpayments.

Contact

Contact your caseworker for all related Income Support questions.

If you do not know how to reach your caseworker, contact your local Alberta Supports Centre.

Alberta Supports Contact Centre

Connect with the main Alberta Supports Contact Centre:

Hours: 7:30 am to 8 pm (open Monday to Friday, closed statutory holidays)
Toll free: 1-877-644-9992
Email: [email protected]

24-hour Emergency Income Support Contact Centre

Get emergency financial assistance to help with basic needs like shelter, food, clothing and transportation.

Hours: 24/7
Toll free: 1-866-644-5135
Email: [email protected]

You can now apply online to the Income Support Contact Centre to receive emergency food benefits via Interac e-Transfer. Once you have provided the required information, you will be asked to call the Income Support Contact Centre to confirm your eligibility.

Apply at MyAlberta Emergency Benefits to start the online application process.

Report suspected fraud

Report fraudulent behaviour or abuse of funds.