24-hour help

Call 911 if you or someone you know is in immediate danger. Family violence is a crime.

Family Violence Information Line: 310-1818 to get help anonymously in more than 170 languages or find other supports.

Family violence includes physical, verbal, emotional, financial and sexual abuse, neglect, stalking or being kept from seeing other people or forced to stay in one place.

Eligibility

You can apply for supports if you:

  • are living in an abusive family situation or you have already left
  • do not have enough money to leave an abusive family situation or start over
  • you do not qualify for other ongoing Alberta benefits
  • are at least 18 years old
  • live in Alberta and are a Canadian citizen or permanent resident, refugee or refugee claimant

What you get

You may get help with expenses and other supports to get to safety and/or start a new life. This could include:

  • emergency transportation to a safe place (for example, women’s shelter)
  • costs to stay in a hotel or motel for a short time if shelters are full or not available
  • an allowance to buy personal items not provided by the shelter
  • emergency items not available through shelters such as prescription drugs, child care, dental and eye care services
  • one-time costs to move within Alberta or Canada if you must leave your community to escape a threat of violence
  • a one-time allowance to help set up a new home
  • the damage deposit for a new home
  • costs for basic needs such as food, clothing and shelter
  • costs for telephone calls and transportation to access counselling or legal advice
  • extended health coverage for adults and children from families with limited incomes

How to apply

Call Alberta Supports to apply:

Weekdays

Hours: 7:30 am to 8 pm
Toll free: 1-877-644-9992 (in Alberta)

Weekends, holidays and after hours

Toll free: 1-866-644-5135 (in Alberta)

Contact

To connect with the Family Violence Information Line:

Hours: 24/7 all year
Toll free: 310-1818 (in Alberta)