Skip to content

Notifications

Non-urgent government operations are closed December 24 to January 1, reopening January 2. See the list of services available during this time.

Notifications

Government mail service may be affected by the Canada Post labour disruption. See how to send and receive government mail during this time. 

AI search tool

Try our new Search AI tool as an alternative to the search below to improve your experience on Alberta.ca using artificial intelligence. See the AISearch fact sheet for more information.

Popular topics:

Part of Income Support

Income Support – How to apply

Apply for financial assistance to pay for basic expenses like food, clothing and shelter.

Supports for Ukrainians

For information about emergency supports for Ukrainians fleeing the crisis in Ukraine, call the Alberta Supports Contact Centre at 1-877-644-9992, or in Edmonton 780-644-9992.

Find out more about supports for Ukrainians

Підтримка для українців

Для отримання інформації про фінансову підтримку в надзвичайних ситуаціях для українців, що рятуються від кризи в Україні, будь ласка, телефонуйте до контактного центру підтримки в Альберті (Alberta Supports Contact Centre) за номером 1-877-644-9992, або в Едмонтоні 780-644-9992.

Дізнайтесь більше про підтримку для українців

Apply for Income Support

Before you start your application

Include the following documents with your application:

  • identification for you and your spouse or partner and any dependents
  • 2 bank statements for 60 days prior to the date of application
  • direct deposit information
  • medical letter – if you cannot work for medical reasons

Apply online

Income Support staff are here to assist you. Abusive and aggressive behaviour will not be tolerated and may result in the termination of your application.

If you need an interpreter to complete your application, or are having difficulty completing the online application, contact Alberta Supports for assistance.

Apply online

If you are unable to apply online and require in-person services, contact your local Alberta Supports Centre to make an appointment.

The Income Support application process can take up to 2 weeks.

Note: Emergency financial assistance can be addressed in as little as 2 days and can help with basic needs like shelter, food, clothing and transportation.

Forms

Contact

Contact your caseworker for all related Income Support questions.

If you do not know how to reach your caseworker, contact your local Alberta Supports Centre.

Alberta Supports Contact Centre

Connect with the main Alberta Supports Contact Centre:

Hours: 7:30 am to 8 pm (open Monday to Friday, closed statutory holidays)
Toll free: 1-877-644-9992
Email: [email protected]

24-hour Emergency Income Support Contact Centre

Get emergency financial assistance to help with basic needs like shelter, food, clothing and transportation.

Hours: 24/7
Toll free: 1-866-644-5135
Email: [email protected]

You can now apply online to the Income Support Contact Centre to receive emergency food benefits via Interac e-Transfer. Once you have provided the required information, you will be asked to call the Income Support Contact Centre to confirm your eligibility.

Apply at MyAlberta Emergency Benefits to start the online application process.

Report suspected fraud

Report fraudulent behaviour or abuse of funds.

Related