Security, investigation and locksmith business resources

Resources for businesses that provide security, investigation and locksmith services in Alberta.

Overview

In Alberta, businesses that offer security, investigation, locksmith and automotive lock bypass services, or training for these jobs, must be licensed.

Licences are issued under the Security Services and Investigators Act by Alberta Justice and Solicitor General.

Businesses are responsible for ensuring they comply with Security Programs policies by:

  • creating internal policies
  • ensuring uniform and vehicle appearances
  • keeping records
  • reporting
    • incidents
    • new hires
    • terminations

Policy manual

The Security Programs Policy Manual details all business policies and requirements.

For questions about business policies and requirements, contact Security Programs.

Check a business licence

Use the Business Query and Licence Status search to:

  • generate a list of licensed businesses
  • check if an individual is licensed

Licensing

Licences are available for 1, 2 or 3 years.

The renewal process is the same as the initial application process.

Businesses can apply for multiple licence types.

Businesses applying for more than one licence type only need to pay the higher licence fee.

3-year licence fees

Licence type 3-year licence fee
Automotive lock bypass $1,200
Investigators $1,500
Locksmiths $1,500
Locksmith equipment sales and promotion $1,200
Security services $1,500
Businesses with in-house services $1,200

Businesses with in-house services can’t offer security, locksmith or investigation services to the public.

Licensing requirements

All businesses must:

  • be a registered Canadian business
  • have an address in Alberta
  • be licensed or permitted by their city or municipality (if applicable)
  • have at least $1 million in liability insurance

Businesses that offer services to the public must also provide criminal record checks for their:

  • owners
  • partners
  • board of directors

Businesses with multiple locations only need one licence, but copies of that licence need to be displayed in every location.

Training

Training courses

To train employees, businesses can:

  • licence training courses from Security Programs, or
  • have their training courses certified this is often called "accreditation"

These courses:

  • include Security Program’s mandatory content
  • require students to pass the provincial exam
  • can include additional or customized content

For Security Programs to review and then certify a course, you must supply course:

  • materials
  • curriculum
  • objectives

After your course is certified, it’ll be added to this list:

Security Programs Approved Training Courses

Instructors and exam administrators

All training instructors and exam administrators must be approved by Security Programs.

Contact the training coordinator

For questions about training, contact:

Training Coordinator
Security Programs
Phone: 1-877-462-0791
Email: solgps.training@gov.ab.ca

Forms and guidelines

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Applications and renewals

Business Licence Application and Renewal (PDF, 656 KB)

Complaints and reporting

Incident Report (PDF, 2.5 MB)

Public Complaints Against Licenced Employees (PDF, 665 KB)

Update to Business Licence (PDF, 168 KB)

Employee Update Spreadsheet (Excel, 17 KB)

Policies and guidelines

Security Programs Policy Manual

Guidelines for Developing Code of Conduct

Guidelines for Developing Baton / Use-of-Force Policy

Instructors and exam administrators

Application for Trainer Accreditation (PDF, 116 KB)

Request to Certify as a Proctor (PDF, 158 KB)

Trainer Accreditation Guidelines

Training courses and exams

Alberta Basic Security Training Course Manual

Alberta Investigator Training Course Manual

Guidelines for Licensing Training Courses

Provincial Examination Process

Request to Licence Alberta Investigator Training Course (PDF, 121 KB)

Request to Licence Alberta Basic Security Training Course (PDF, 121 KB)

Request to Schedule Examination (PDF, 176 KB)

Contact

Hours: 8:15 am - 4:30 pm (Monday to Friday, closed statutory holidays)
Phone: 1-877-462-0791
Email: ssia.registrar@gov.ab.ca

Security Programs
P.O. Box 1023 Station Main
Edmonton, Alberta  T5J 2M1