Overview
The legislation gives residents and their families the right to establish self-governing councils at any continuing care home and supportive living accommodation.
This includes residents and their families in supportive living accommodations, type A continuing care homes (formerly nursing homes and auxiliary hospitals), and type B continuing care homes (formerly designated supportive living). Councils provide an opportunity for residents and families to discuss matters with operators and staff including:
- maintaining and enhancing residents' quality of life
- requests, concerns and solutions
Once a council has been established, operators or their representatives must provide support to the councils and attend meetings upon request.
Resources
Resident and Family Council Requirements within Legislation
The requirements for a resident family council apply to type A continuing care homes (formerly nursing homes and auxiliary hospitals), type B continuing care homes (formerly designated supportive living) and supportive living accommodations. Assisted Living and Social Services monitors compliance to these requirements with the following legislation;
- Continuing Care Act
- Continuing Care Regulation
- Accommodation Standards – Supportive Living Accommodation
- Accommodation Standards – Continuing Care Home
Information regarding compliance to legislation is posted on the standards licensing and public reporting page.
Learn more about Continuing Care Inspection, Audit and Visit Results. If you have a general inquiry about resident and family councils, call the Continuing Care Licensing Office at 780-644-8428 or email [email protected].
Contact
Connect with us for concerns or complaints related to resident and family councils:
Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays). You can leave a voice mail outside of these hours.
Toll free: 1-888-357-9339, option 3
Fax: 780-644-8729
Address:
Assisted Living and Social Services
Attn: Licensing and Compliance Monitoring
PO Box 1360, Station Main
Edmonton, Alberta T5J 2N3