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Part of Support for gender-based violence and abuse in Alberta

Get help and support

If you are experiencing abuse or are at risk of gender-based violence, support is available.

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Support for gender-based violence and abuse in Alberta

For urgent help

  • Call 911 if you or someone else is in immediate danger.
  • Call 211 or text 211 (24/7) to connect with support services. Free, confidential and available in over 170 languages.
  • Call 1-855-242-3310 (24/7) for immediate counselling and crisis support for Indigenous Peoples across Canada.

You are not alone and support is available

Gender-based violence can affect anyone, in many different ways. Find information, support services and resources available across Alberta to help you stay safe and get support when you need it.

Support for those affected by gender-based violence

  • Sexual Assault Services

    Alberta’s One Line for Sexual Violence 

    If you have experienced any form of sexual violence and need crisis support or if you need help finding sexual assault support services in Alberta. 

    Assault Services 

    If you have experienced any form of sexual violence and need crisis support or counselling. 

  • Family violence

    Family Violence Info Line 

    Call if you or someone you know is experiencing family violence or abuse and you have questions or want to find out about programs, resources and services. 

    Alberta Provincial Abuse Helpline 

    Assistance in more than 170 languages for anyone who has experienced family violence or abuse. 

    • Call: 1-855-4HELPAB (1-855-443-5722) (toll-free 7:30 am to 8:00 pm, Monday to Friday, 170+ languages) 

    Safer Spaces Certificates to End Tenancy 

    Tenants can end their tenancy agreement without financial penalty by getting a certificate confirming they are victims of domestic violence.  Apply for a certificate online at alberta.ca/SaferSpaces.

  • Shelters

    Shelters

    Shelters can provide a safe place to stay if you need to leave a situation of family violence or are experiencing homelessness. For a list of women’s emergency shelters, second stage shelters, senior’s emergency shelters, homeless shelters and supportive housing, visit alberta.ca/Shelters. 

    Alberta Council of Women’s Shelters 

    For individuals and families escaping family violence or facing homelessness. 

  • Financial supports

    Help with costs to leave an abusive situation 

    For those who need help with expenses and other supports to get to safety and start a new life.

  • Child helplines

    Kids Help Phone - Youth Counselling Line 

    Free, anonymous, confidential telephone crisis support and counselling for youth in Canada. Crisis support is also available via text or online chat. 

    Child Abuse Hotline 

    Call if you think a child is being abused, neglected or sexually exploited by anyone. 

  • Bullying

    Bullying Helpline 

    To get anonymous help with bullying in more than 170 languages. 

  • Victim services and legal supports

    Victim Services 

    Victim services help people understand their rights, navigate and participate in the justice system, access supports and programs and cope with the immediate emotional impacts of crime.

    Local Victim Service Units 

    For those who need help with restraining and protection orders or other supports for victims of crime. 

    Legal Aid Services 

    If you need help with legal issues:

    • Call: 1-866-845-3425 (toll-free, 8:15am to 4:15pm, Monday to Friday) 

  • Human trafficking

    Canada's National Human Trafficking Hotline 

    The Canadian Human Trafficking Hotline is a confidential, multilingual service operating 24/7 to connect victims and survivors with social services, law enforcement, and emergency services. They also receive tips from the public about suspected cases of human trafficking. 

    Alberta Centre to End Trafficking in Persons (the AC) 

    The AC leads a coordinated effort to disrupt trafficking, support survivors and prevent future exploitation through prevention, protection, prosecution, partnership and empowerment. It focuses on raising awareness, strengthening community responses and harmonizing policy. It works in collaboration with front-line organizations, law enforcement, government and businesses to end human trafficking. 

    The Action Coalition on Human Trafficking (ACT) Alberta 

    ACT is a non-profit agency providing front-line services to victims and survivors of primarily labour trafficking. Their services and supports include crisis stabilization and case management to both internationally and domestically trafficked persons, either recruited to Alberta or having experienced exploitation/trafficking in Alberta. 

  • Indigenous supports

    The First Nation and Inuit Hope for Wellness Help Line 

    Counseling is available in English and French, and upon request in Cree, Ojibway and Inuktitut. 

    Native Counselling Services of Alberta

    If you need help with court processes, children’s services, or connecting to youth supports and other community resources. 

    Alberta Native Friendship Centres Association 

    Provides connection to local community-based friendship centres that provide services and referrals. 

    Métis and Indigenous Children’s Services Offices 

    Find an office that specializes in services for Métis and Indigenous children, youth and families. 

    Delegated First Nations Agencies 

    Child intervention services for First Nation communities. 

    The Institute for the Advancement of Aboriginal Women 

    Supports Indigenous women and their families and communities through advocacy, policy and program delivery. 

    The Edmonton 2 Spirit Society

    Provides programs, services and support to Two Spirit and LGBTQQIA+ Indigenous people. 

    Aboriginal Alert

    Shares information about missing Indigenous people in Canada on its site and on Facebook and Twitter. 

    Family Information Liaison Unit 

    The Family Information Liaison Unit provides a single, culturally safe point of contact to help families of missing or murdered Indigenous people access information, navigate the justice system, and connect with counselling and supports. 

  • Health supports

    Protection for Persons in Care

    Protection for Persons in Care Reporting Call to report the abuse of an adult receiving care or support services from public funded service providers such as hospitals, seniors’ lodges, nursing homes, mental health facilities, shelters, group homes, addictions treatment centres or other supportive living settings. 

    Alberta Health Link 

    Free health-related advice and general health information provided by a nurse. 

    • Phone: 811 (24 hours, 240 languages) 

    Mental Health Helpline 

    Offers help for Albertans experiencing mental health concerns. 

    24-Hour Distress Line 

    Confidential, non-judgmental and short-term crisis intervention, emotional support and resources to people experiencing mental health crisis or distress, including support to family, friends and caregivers of people in crisis. 

    Addiction Helpline 

    A confidential service which provides addiction and mental health support, information and referral to services. 

  • LGBTQ2S+ supports

    Pride Centre of Edmonton

    The Pride Centre of Edmonton provides a non-judgmental, welcoming space where people of all attractions, identities, and expressions can be themselves, find support, meet new people, and be part of a caring community. The Centre offers resources, counselling, and sensitive and expert information and referrals for those seeking support.

    Centre for Sexuality

    The Centre for Sexuality normalizes sexuality and sexual health in Alberta and across Canada by providing evidence-informed, non-judgmental sexual health programs and services. Their work is community-based, prevention-focused, and nationally recognized.

    Calgary Outlink: Centre for Gender and Sexual Diversity

    Calgary Outlink is a community-based, not-for-profit charity dedicated to providing support, education, outreach, and referrals for the 2SLGBTQIA+ and allied communities in Calgary, Alberta.

    Brite Line

    Brite Line is Edmonton’s first mental health and wellness helpline dedicated to supporting people in Edmonton’s 2SLGBTQIA+ community. Created by members of the community for the community, Brite Line is a safe place to call to connect with hope, courage, support, understanding and the freedom to be who you are.

  • Resources for men and boys

    Support is available for men and boys, including programs focused on prevention, healthy relationships and community support.

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