Help someone safely

If you think someone may be experiencing gender-based violence, your response matters.

For urgent help

  • Call 911 if you or someone else is in immediate danger.
  • Call 211 or text 211 (24/7) to connect with support services. Free, confidential and available in over 170 languages.
  • Call 1-855-242-3310 (24/7) for immediate counselling and crisis support for Indigenous Peoples across Canada.

Know what to do

You don’t have to have all the answers or solve the situation to support someone affected by gender-based violence. Listening and connecting them to support can make a difference. Find information, tools and Alberta-based resources to help you respond with care, respect and safety.

How to support someone

What you can do

Speech bubble and an ear.

Listen without judgment

Let them share what they want, when they are ready. Believe them. 

Hands holding a heart.

Show support

Say things like: “I’m glad you told me” or “You don’t deserve this.” 

Head outline with a heart inside.

Respect their choices

Everyone's circumstances are unique. Let them know you're concerned and understand that decisions about next steps are deeply personal.

Mobile phone with an at symbol.

Share support options

Offer information about helplines or services. Let them decide when to reach out.

Shield with a checkmark.

Think about safety

If you believe someone is in immediate danger, call 911.

What to avoid

  • Do not blame them or question their decisions.
  • Do not confront the person causing harm.
  • Do not share their story without permission.

Even one caring conversation can help someone take the next step.

Bystander intervention resources in Alberta

Bystander intervention is about recognizing concerning behaviour and taking safe, appropriate action to prevent harm. It helps prevent gender-based violence, sexual violence and harassment, and supports more respectful communities across Alberta.

Learn how to be an active bystander

Find local support and training

  • Two hands clasped in partnership to represent helping, mutual support, and working together.

    Community-based sexual assault centres across Alberta offer education sessions, workshops and resources, including bystander intervention and prevention approaches tailored to local communities.

    View the province-wide directory at AASAS