Gas station worker safety

Changes to improve safety for retail fuel and convenience store workers come into effect June 1, 2018.

Status: Bill 19 passed Nov 2, 2017
Ministry responsible: Labour


In recent years, “gas and dash”, robberies and other violent incidents at retail fuel outlets and convenience stores have resulted in worker deaths and serious injuries.

An Act to Protect Gas and Convenience Store Workers  has been passed to improve worker safety.

The act updates the Occupational Health and Safety (OHS) Code to make the following initiatives mandatory in Alberta’s fuel and convenience stores:

  • pre-payment for fuel
  • violence prevention plans

Resources will be provided to help retailers communicate these changes to their customers, including:

  • postcards for consumers (coming in April)
  • mandatory pre-pay stickers for gas pumps (coming in April)
  • window decals outlining components of the violence prevention plans (coming in April)

Pre-pay fuel

Pre-paying for fuel may include:

  • paying at the pump
  • paying the attendant before fueling
  • preauthorizing a debit or credit card or leaving cash with the attendant before fueling
  • having an account at the fuel outlet


  • Fuel pre-pay guide for employers (coming in May)

Violence prevention plans

Violence prevention plan elements include:

  • cash handling procedures and minimal cash on premises
  • time-lock safes that cannot be opened between 11 pm and 5 am
  • limited quantities of certain items available between 11 pm and 5 am
  • good visibility inside and outside premises
  • video monitoring
  • signage to inform of time-lock safes, limited quantities and video monitoring
  • personal emergency transmitters for workers working alone
  • mandatory training for workers in all violence plan aspects


  • Violence prevention plan poster for workers (coming in April)
  • Violence prevention guide for employers (coming in May)


The new measures take effect on June 1, 2018.