COVID-19 response

We have temporarily closed in-person Business Licencing services at our Commerce Place front-counter in Edmonton.

Licensees who are operating or entering into new transactions and contracts are still required to have a valid licence.

If you are experiencing issues with your renewal, including delays, contact the Business Licensing Office.

Questions may be directed to:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-422-1335
Email: sa.businesslicensing@gov.ab.ca

For more information, visit COVID-19 info for Albertans.

Overview

Employment Agency Business means the business of securing persons for employment, securing employment for persons or evaluating or testing persons for employers who are seeking employees.

Frequently Asked Questions (PDF, 148 KB)

Cost

There is a 2-year licensing fee of $120, payable to the Government of Alberta.

How to apply

You will need to complete an application form, an addendum form, provide a security, provide 2 agreements and pay a licensing fee. To get started, follow these instructions to save and open the application and other applicable forms.

Failure to provide complete information will delay processing of your application and may result in a refund of your fees and closure of your file.

Step 1. Fill out the application form

Trouble opening or completing PDF forms?

Fillable forms do not open properly on some mobile devices and web browsers. To fill in and save this form:

  1. Click on the PDF link to save it on your computer.
  2. Launch Adobe Reader.
  3. Open the PDF from within Adobe Reader. You can now fill and save your form.

Application for a Business Licence (PDF, 83 KB)

Step 2. Fill out the addendum form

Addendum for Employment Agency (PDF, 95 KB)

Step 3. Obtain and provide security

Obtain and provide an original, signed security in the amount of $25,000*. This security is required for any international employment agency recruiting NOC B, C, or D employees. You may get this security in one of 4 ways:

  • General Surety Bond
  • Cash Security Agreement accompanied by one of the following:
    • Irrevocable Letter of Credit
    • Cash (bank draft, money order or certified cheque payable to the Government of Alberta)
    • Term deposit or similar instrument in the name of the Government of Alberta, c/o Service Alberta, 3rd Floor, 10155 102 Street NW, Edmonton, Alberta T5J 4L4, in trust for (name of licensee)

Depending upon the option selected do the following:

* In accordance with the Security agreement, the security provided will be held for 2 years after the agreement expires or 2 years and 3 months (27 months) from the date the business licence expires, or the business closes or longer in the event of a claim being received. The amount of security given is a minimum security requirement. The amount could increase at the discretion of the Director of Fair Trading. When setting the security amount, the Director can consider the department’s previous history with the business and its partners or directors, the business’ financial history, and criminal convictions.

Step 4. Provide agreements

Two agreements which meet the requirements of Section 10 of the Employment Agency Business Licensing Regulation (PDF, 117 KB):

  • a copy of the agreement between the employment agency and employer
  • a copy of the agreement between the employment agency and person seeking employment

Step 5. Submit the application form

Email your application form, addendum form, and copies of your agreements to sa.businesslicensing@gov.ab.ca. Provide your original security document(s) to the address noted on the form(s). You will be contacted to set-up online payment for the one-time $120 licensing fee.

You may also mail or drop off your application package to the address noted on the application. You may pay by credit card online, by credit card or debit card in person at our office, or you may mail a cheque or money order to our office.

When paying by cheque or money order make it payable to the Government of Alberta.

Processing of your application will not start until payment is received.

After you apply

Licence takes effect the day the licence is issued.

It is your responsibility to ensure your licence is in force as long as you continue to do business. Once your licence is issued make note of the expiry date and ensure your licence is renewed prior to this date.

Licence holders must notify Service Alberta in writing within 15 days of a change in:

  • business address
  • partners of the business if the licence is issued to a partnership
  • officers or directors of the corporation if the licence is issued to a corporation

Licence holders must notify Service Alberta in writing within 15 days of ceasing to carry on the activities for which the licence was issued.

Your responsibilities

Copies of legislation can be obtained from the Queen’s Printer Bookstore.

Renewing a licence

You may use Service Alberta’s PABLO (Province of Alberta Business Licensing Online) to renew your licence.

PABLO System

This system is used for processing payments, printing issued licenses and renewing licenses.

  • Applications submitted by email, fax or without payment will have a user ID created in the name of the applicant and provided to their email address. They will need to submit payment or their application will not be processed.
  • Once issued, licenses are made available electronically for printing by the business. If an ID does not already exist one will be created and provided to the applicant’s email address along with notification the licence has been issued. If an ID was created for payment of the fees the applicant will receive an email notification the licence has been issued.
  • Within 60 days prior to the expiry of a licence a renewal may be processed using this system. Mark your calendar as a reminder so you stay continuously licensed.

IRIS Philippines to Canada Pilot Project

The pilot project between the Philippines and Canada (Alberta and Saskatchewan) brings together the 3 jurisdictions to create a framework to promote ethical recruitment in the corridor between the Philippines and the 2 Canadian provinces.

See the IRIS Philippines to Canada Pilot Project.

Contact

Connect with the Consumer Contact Centre:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-427-4088
Toll free: 1-877-427-4088 (in Alberta)
Email: sa.businesslicensing@gov.ab.ca