Continuing care – Resources

There are a variety of resources to support clients and families in navigating the continuing care system and finding supports and services.  Albertans can explore and learn more about continuing care accommodation across the province using the Assisted Living Navigation Portal. The portal lists all continuing care homes and supportive living accommodations in Alberta.

Using the portal, you can find detailed information about the type of accommodation and location including:

• services and available amenities
• accommodation charges (or rent, for supportive living accommodations)
• photos, maps and contact information to help with the decision process

Learn about accommodation standards, licensing and public reporting.

More information on other supports and services available to you, including directories of supports and supportive living accommodations, is available from:

• 211 Alberta – an essential service that helps Albertans find the right resource or service for whatever issue they need help with, at the right time. This includes services related to caregiving, seniors/older adults and disability supports.
• Alberta Health Care Insurance Plan (AHCIP)
• Alberta seniors supports
• Alberta Continuing Care Association
  • Phone: 780-435-0699
• Alberta Seniors & Community Housing Association (ASCHA)
  • Phone: 780-439-6473
• ASCHA Alberta Seniors Housing Directory
  • Phone: 780-439-6473
• Christian Health Association of Alberta
  • Phone: 780-439-0611
• Edmonton area – Seniors Association of Greater Edmonton
  • Phone: 780-423-5510
• Calgary and Medicine Hat areas and online – Unison Alberta
  • Calgary Phone: 403-265-0661
  • Medicine Hat Phone: 403-529-8307
• Red Deer area – Golden Circle Senior Resource Centre
  • Phone: 403-343-6074
• Community Access for People in Continuing Care (CAPCC) – a service that helps adult Albertans in facility-based continuing care engage with their communities to reduce social and cultural isolation.

Caregivers play an important role in supporting continuing care clients and residents.

It is important that caregivers take the time to maintain their own health and wellbeing. Here are some resources that can help.

• Caregivers Alberta – offers information, education, support, networking and advocacy to improve the quality of life for caregivers.
• Alzheimer Society of Alberta and Northwest Territories – offers information, resources and support to help those living with dementia, families and caregivers better cope through the many challenges, and assist those with dementia to live the best life possible.
• Alberta Caregiver College – a resource and education program that teaches caregivers how to meet the needs of a loved one with an injury, illness or disability.
• Alberta Health Services Adult Day Programs – offers programs and supports to assist caregivers with providing care and to alleviate some of the challenges of caregiving.

• Continuing Care Act
• Continuing Care (Ministerial) Regulation
• Continuing Care Regulation
• Continuing Care (Ministerial) Regulation: Plain language summary
• Continuing Care Regulation: Plain language summary
• Accommodation Standards – Supportive Living Accommodation
• Accommodation Standards – Continuing Care Home
• Continuing Care Health Service Standards

• Home and Community Care in Alberta
• Supportive Living Accommodations in Alberta
• Continuing Care Homes in Alberta
• Continuing care health service standards information guide: This guide is meant to support a consistent understanding of the continuing care health service standards and their application.
• Accommodation standards: Supportive living accommodation information guide: This guide is meant to support a consistent understanding of the accommodation standards in supportive living accommodations and their application.
• Accommodation standards: Continuing care home information guide: This guide is meant to support a consistent understanding of the accommodation standards in continuing care homes and their application.
• Getting Started: Continuing Care Licensing Handbook: This guide will help operators of continuing care homes and supportive living accommodation to meet the licensing requirements of Alberta’s Continuing Care Act.
• Guidance for Home and Community Care Providers: Monitoring and Enforcement: This guide assists providers of home and community care with information on eligibility of home care services and how to become a home and community care provider. It also describes what is involved in the inspection, monitoring, and enforcement of home and community care providers.
• Duty to Notify – Decision Guide: A tool to help operators and providers determine if an incident is reportable.

• Continuing Care Act Licensing Application Form: This form is used to initiate the formal licensing process and renew an existing licence.
• Duty to Notify Form: To be used by operators and providers to notify Assisted Living and Social Services and report on any serious event or incident.
• Notice to Director Form: This form is used by Continuing Care Home and Supportive Living Accommodation operators to notify Assisted Living and Social Services when any of the information related to the licence and/or the provision of facility-based care or supportive living services is required.
• Continuing Care Act Exemption Form: This form is used by operators and providers when an operator wishes to apply for an exemption from the Continuing Care Act and regulations.
• Complaints Form: This form is used to submit a concern or complaint to Assisted Living and Social Services.

Continuing Care Home and Supportive Living Accommodations Complaints

• Provides contact information for Albertans if they have concerns in continuing care.

Complaints Poster for Home and Community Care

• Provides contact information for Albertans if they have concerns in home and community care.