There are 8 adult correctional and remand centres in Alberta. If you believe someone you know is an inmate in one of these centres, you must wait for them or their lawyer to contact you – before you can communicate with them.
Once you’ve been contacted, you can communicate with the inmate through:
- in-person or video visits
- phone calls
- the mail
Inmate information is protected by the Freedom of Information and Protection of Privacy Act. This means correctional and remand centres can’t confirm or release information like:
- whether or not someone is in custody
- an inmate’s criminal record
For information on charges, sentences and court appearances, call the Resolution and Court Administration Services contact centre at 1-855-738-4747.
You can visit an inmate in person at any of Alberta’s adult correctional and remand centres – except the Edmonton Remand Centre.
To arrange a visit, call the appropriate centre.
Edmonton Remand Centre
In-person visits are not possible at the Edmonton Remand Centre.
You can connect with an inmate at this centre through a videoconferencing visit. To arrange this, follow these steps:
Step 1. Arrange your video visit
To do this, call the Visitation Centre:
Step 2. Attend your video visit
The rules for video visits will be given to you before your visit. Make sure you understand them.
You’ll need to arrive at least 15 minutes before your visit:
10403 172 Street NW
Open in Google Maps for directions.
Visiting Hours: 9 am to 11 am, 1 pm to 4 pm, 6 pm to 9 pm (7 days a week)
All visitors must bring 2 pieces of ID. This includes one government issued photo ID, such as a valid provincial driver's license.
Visitors under the age of 18 must be accompanied by a parent or guardian.
You can only receive a phone call from an inmate. This call – from the centre’s phone line – will be recorded.
You can send letters and packages to an inmate. They must be:
- sealed in a basic white envelope
- clearly addressed
- written in traditional blue or black ink
- free of:
- stickers, crayon, paint or marker
- perfumes and liquids
- contraband, money, cheques, money orders
All incoming mail is searched by the centres’ staff. If they find any illegal contraband, such as drugs, they’ll turn it and the mail over to the police.
If you want to send an inmate money or personal items, contact the appropriate correctional or remand centre.