As of April 1, 2014, all licensed inspection facilities are required to complete inspections using the eFacility system. eFacility allows inspection facilities to complete inspection certificates and records of inspection online.

To login to eFacility, click here.

User Accounts

The inspection facility can identify who should have an eFacility User Account. Users are not required to be a licensed inspection technician.

eFacility User Accounts must be requested by inspection facility contact person listed with Alberta Transportation. Not sure who the facility contact person is? Contact us at using the information below.

eFacility User Access Form

Have employees that need an eFacility username and password? Or do you have employees that no longer require eFacility access? Complete the eFacility User Access Form by clicking here.


Step by step instructions on entering inspections, making changes to an inspection, and replacing decals can be found in our eFacility User Guide.

eFacility User Guide

Need help with something specific? Check out some of our helpful guides below:

Make an error with a VIN? Need to cancel a decal? Email us at

Still need help? Contact us using the information below.


Connect with the Vehicle Inspection Program - eFacility Support:

Hours: 8:15 am to 12:00 pm and 1:00pm to 4:30pm (open Monday to Friday, closed statutory holidays)
Phone: 780-427-8901
Toll Free: 310-0000 before the phone number (in Alberta)
Fax: 780-988-7628