The Consumer Investigations Unit is warning Albertans about a website representing itself as a driving test scheduler, operating in Alberta. Exercise caution, conduct research and verify the legitimacy of a website before disclosing any personal information online.
New road test model
Alberta is launching a new, more efficient road test system to ensure drivers have timely access to tests while keeping Alberta roads safe.
Starting on January 5, 2021, passenger vehicle road tests (Class 4 to 6) are delivered by private driver examiners through Alberta registry agents.
We have strengthened oversight of the system to ensure all road tests are fair and safe, resulting in competent, safe drivers. All Class 1, 2 and 3 commercial, truck and bus road tests will continue to be conducted by government examiners to ensure drivers are meeting the higher standards set by the new Mandatory Entry-Level Training program.
Commercial vehicle road tests (Class 1 to 3) are delivered by Alberta Transportation.
View the News Release:
There are 4 classes of commercial driver’s licences in Alberta, and each one allows you to drive different types of vehicles.
|Class||Allows you to drive|
|1 – Commercial||
|2 – Commercial
|3 – Commercial
(3 axles or more)
However, you cannot drive a vehicle that:
|4 – Commercial
To upgrade to a commercial driver’s licence, you’ll need:
- photo ID
Visit the ID requirements page to find out what types of documents you need.
For Class 3 and Class 4, it is recommended, though not mandatory, to take a driver's education course before upgrading to a commercial driver's licence.
To upgrade to a commercial licence you must:
- have a full Class 5 driver’s licence
- be a least 18 years old
Effective March 1, 2019, all new Class 1 and 2 commercial drivers must successfully complete Mandatory Entry-Level Training.
Effective March 1, 2019, driver’s licence requirements for school bus drivers have changed. See the School Bus Driver Improvement Program for more information.
How to upgrade
Step 1. Take a knowledge test
You will need to bring acceptable ID.
To drive a vehicle with air brakes, you must pass an air brake knowledge test. For more information, check the Air Brake Program.
Step 2. Pass a vision test
A registry agent will test your vision to see if your vision is good enough to drive.
A completed Driver's Medical Report Form will be required for class 1, 2 and 4 licences.
Step 3. Pass a road test
Step 4. Purchase your licence card
If you successfully pass the knowledge test, road test and vision test, and are medically approved you will be able to upgrade to a commercial class driver’s licence.
You will be given a temporary licence that’s valid for 30 days or until your licence card comes in the mail.
Your licence card should arrive in 7 to 10 business days. If it hasn’t arrived in 21 days, call the number on the back of your temporary licence and you’ll be given instructions on what to do. Report the missing licence to a registry agent within 60 days of applying, or you may be charged for a replacement.
When you get your licence card, you’ll have to destroy the temporary licence.
The maximum charges for the tests are in the Registry Agent Product Catalogue.
Exchanging your licence for a commercial class licence
The maximum charges for exchanging your licence card are outlined in the Registry Agent Product Catalogue. You can extend your licence expiry for several years.
Refunds must be approved by Alberta Transportation.
- Approved refunds will be processed within 5 business days.
- If you purchased your road test online, the refund will appear on your original form of payment. You will receive email confirmation of your refund.
- If you purchased your road test in-person at a Registry Agent Office, a refund cheque will be mailed.
Alberta Transportation is not liable for costs incurred, including, but not limited to, vehicle rentals and loss of wages.
The cancellation policy states:
- If you cancel at least 24 hours before your road test, you will be eligible for a full refund.
- If you cancel less than 24 hours before your road test, you will lose the entire road test fee. You will also be responsible for rescheduling and paying for a new road test.
- If you fail to show up for the road test, you will lose the entire road test fee. You will also be responsible for rescheduling and paying for a new road test.
- If you need to reschedule a road test, you must do so at least 24 hours before your road test.
- Road tests may be cancelled on short notice or on site by the driver examiner due to bad weather conditions. If this occurs, the Road Test Permit you purchased will still be valid and can be used to reschedule your road test online through the Alberta Road Test Scheduler or in-person at an Alberta registry agent.
- Driver examiners can refuse the vehicle you bring to do your road test in if it is not safe or legal. If this occurs, you will lose the entire road test fee. You will be responsible for rescheduling and paying for a new road test.
- Driver examiners can cancel the road test if they feel that you are unsafe to drive due to a physical or cognitive impairment or suspect that you are impaired by alcohol or drugs. If this occurs, the Road Test Permit you purchased will still be valid and can be used to reschedule your road test online through the Alberta Road Test Scheduler or in-person at an Alberta registry agent.
To cancel your appointment, you will need your Road Test Permit Number, Motor Vehicle Identification Number, and your date of birth.
Connect with Motor Vehicles:
Connect with Transportation Client Support Centre if you require further information:
Hours: 8:15 am to 4:30 pm Monday to Friday
Toll free: 310-0000 before the phone number (in Alberta)
Email: [email protected]
Was this page helpful?
Your submissions are monitored by our web team and are used to help improve the experience on Alberta.ca. If you require a response, please go to our Contact page.
You will not receive a reply. Submissions that include telephone numbers, addresses, or emails will be removed.