Regular system updates

System maintenance for Recalculation Info Online occurs every weeknight and Sunday morning. If you are unable to access the system, try again later. We apologize for any inconvenience.

First-time log in

If you are a registered client of RP and you have never logged in to RIO:

  • you need a temporary registration ID number (RIN) for your first log in
  • go to First-time account access for instructions about getting a temporary RIN

Log in to RIO

Only registered clients with a registration ID number can use RIO.

Learn if you are eligible to register with the Child Support Recalculation Program.

Recalculation Info Online

  • view your file status
  • update your file information
  • send documents to us
  • request a call from us


To connect with the Child Support Recalculation Program.


How to register