Government mail service may be affected by the Canada Post labour disruption. Learn about how critical government mail will be handled.
Holiday season closure
The Child Support Recalculation Program (RP) will be closed December 24, 2025, through January 1, 2026. RP will reopen for regular business on January 2, 2026. Avoid delays for registration and submitting income information.
Current clients
Income information
If your income information is due in December or January, send your income information as soon as possible.
The best way to submit information is through Recalculation Info Online (RIO).
For registered clients
- Log in to Recalculation Info Online and request a call back.
- Email us at [email protected].
- Include your name and RP file number.
Contact
Connect with the Child Support Recalculation Program:
Phone: 780-401-1111
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-644-3674
Email: [email protected]
Address:
Child Support Recalculation Program
Family Support Order Services
8th Floor, 10365 97 Street
Edmonton, Alberta T5J 3W7
We cannot meet you in person. This location has a mail slot for deliveries on the 5th floor, room 5000.
Learn how we strive to maintain a positive service environment.
Your feedback helps us to improve our service and make changes to better meet your needs. Learn more about the Complaint Review Process and how to send a compliment.
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