Child Support Recalculation Program – Contact

Holiday season closure

The Child Support Recalculation Program will be closed December 23, 2023 to January 1, 2024. We will reopen for regular business on January 2, 2024.

Avoid delays for submitting:

• income information if you are a registered client, or
• registration requests if you want to be a client

Registered client income information

If your income information is due in December or January:

• send your income information to us in early December
• the best way to submit information is through Recalculation Info Online (RIO)

Registration requests

We will not receive any requests during the closure. If you want to register with our program:

• send your request as soon as possible
• we must receive your registration request at least 6 months before the anniversary date of your court order

Recalculations are timed so the new child support amount becomes effective on the anniversary date of your court order.

For registered clients

• log in to Recalculation Info Online and request a call back
• email us at [email protected]
  • include your name and RP file number

Contact

Connect with the Child Support Recalculation Program:

Phone: 780-401-1111
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-644-3674
Email: [email protected]

Address:
Child Support Recalculation Program
Family Support Order Services
8th Floor, 10365 97 Street 
Edmonton, Alberta  T5J 3W7

Learn how we strive to maintain a positive service environment (PDF, 317 KB).