Overview

The New Home Buyer Protection Board hears appeals of decisions issued by the New Home Buyer Protection Office (NHBPO) and Administrative Penalties issued under the Safety Codes Act.

New Home Buyer legislation is an addition to the existing regulatory regime at the building permit stage. No permits for new homes may be issued unless proof of coverage is in place. No homes may be offered for sale or sold unless coverage is in place. The registrar of the NHBPO can deal with owner-builder authorizations, refuse hardship exemptions, issue compliance orders and administrative penalties and make determination of building status. Should the builder choose to appeal decisions made by the Registrar, the appeal lies with the New Home Buyer Protection Board.

Governance

The following document is available in the Open Government Portal:

These documents are also available by searching the list of public agencies:

  • mandate and roles
  • code of conduct

Membership

Board members (PDF, 93 KB) are appointed by the Minister of Municipal Affairs.

File an appeal

Cost

Fee: $250

Pay fees by cheque or money order, payable to the Government of Alberta.

How to file an appeal

Step 1. Fill out the forms

Trouble opening or completing PDF forms?

Fillable forms do not open properly on some mobile devices and web browsers. To fill in and save this form:

  1. Click on the PDF link to save it on your computer.
  2. Launch Adobe Reader.
  3. Open the PDF from within Adobe Reader. You can now fill and save your form.

You may also need to fill out the following forms, depending on your situation:

Step 2. Send the forms and payment

Send appeals and payment to:

New Home Buyer Protection Board
2nd Floor, Summerside Business Centre
1229 91 Street SW
Edmonton, Alberta  T6X 1E9

Legislation

Compensation disclosure

Public sector bodies are required to post online the names and compensation paid to:

  • all board members, regardless of amount
  • employees who earn over a threshold amount

This is a requirement under the Public Sector Compensation Transparency Act. The postings are required by June 30 each year and will be maintained for 5 years.

Compensation disclosure file

Download the New Home Buyer Protection Board's compensation disclosure (CSV, 9 KB).

Contact

To connect with the New Home Buyer Protection Board:

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-427-4864
Toll free: 310-0000 before the phone number (in Alberta)
Email: nhbpbmail@gov.ab.ca

Address:
New Home Buyer Protection Board
2nd Floor, Summerside Business Centre
1229 91 Street SW
Edmonton Alberta  T6X 1E9