Overview
The New Home Buyer Protection Board hears appeals of decisions issued by the New Home Buyer Protection Office (NHBPO) and Administrative Penalties issued under the Safety Codes Act.
New Home Buyer legislation is an addition to the existing regulatory regime at the building permit stage. No permits for new homes may be issued unless proof of coverage is in place. No homes may be offered for sale or sold unless coverage is in place. The registrar of the NHBPO can deal with owner-builder authorizations, refuse hardship exemptions, issue compliance orders and administrative penalties and make determination of building status. Should the builder choose to appeal decisions made by the Registrar, the appeal lies with the New Home Buyer Protection Board.
Governance
The following document is available in the Open Government Portal:
These documents are also available by searching the list of public agencies:
- mandate and roles
- code of conduct
Membership
Board members (PDF, 93 KB) are appointed by the Minister of Municipal Affairs.
File an appeal
Cost
Fee: $250
Pay fees by cheque or money order, payable to the Government of Alberta.
How to file an appeal
Step 1. Fill out the forms
Trouble opening or completing PDF forms?
Fillable forms do not open properly on some mobile devices and web browsers. To fill in and save this form:
- Click on the PDF link to save it on your computer.
- Launch Adobe Reader.
- Open the PDF from within Adobe Reader. You can now fill and save your form.
- Appeal Form (PDF, 288 KB)
- Administrative Penalties Appeal Form (PDF, 371 KB)
You may also need to fill out the following forms, depending on your situation:
- Application to Intervene (PDF, 548 KB)
- Application for Stay (PDF, 544 KB)
- Application for Withdrawal (PDF, 519 KB)
- Joint Recommendation (PDF, 513 KB)
- Agent Authorization (PDF, 512 KB)
- Undertaking re: Confidentiality (PDF, 521 KB)
- Application for Reconsideration (PDF, 566 KB)
Step 2. Send the forms and payment
Send appeals and payment to:
New Home Buyer Protection Board
2nd Floor, Summerside Business Centre
1229 91 Street SW
Edmonton, Alberta T6X 1E9
Legislation
- New Home Buyer Protection Act
- New Home Buyer Protection (General) Regulation
- New Home Buyer Protection (Ministerial) Regulation
- Home Warranty Insurance Regulation
- New Home Buyer Protection Amendment Act, 2014 Bill 6
- Safety Codes Act
- Administrative Penalties Regulation
Compensation disclosure
Public sector bodies are required to post online the names and compensation paid to:
- all board members, regardless of amount
- employees who earn over a threshold amount
This is a requirement under the Public Sector Compensation Transparency Act. The postings are required by June 30 each year and will be maintained for 5 years.
Compensation disclosure file
Download the New Home Buyer Protection Board's compensation disclosure (CSV, 9 KB).
Contact
To connect with the New Home Buyer Protection Board:
Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-427-4864
Toll free: 310-0000 before the phone number (in Alberta)
Email: nhbpbmail@gov.ab.ca
Address:
New Home Buyer Protection Board
2nd Floor, Summerside Business Centre
1229 91 Street SW
Edmonton Alberta T6X 1E9