Overview
The Office of the Alberta Superintendent of Insurance is responsible for all insurance sector regulatory compliance activities performed by the offices of Financial Sector Regulation and Policy, a division of Alberta Treasury Board and Finance. This includes:
- regulatory oversight of insurers operating in Alberta
- prudential supervision of provincially-incorporated insurance companies
Compliance activities undertaken by the Superintendent ensure that insurance companies treat Albertans fairly. They include:
- responding to consumer inquiries about the conduct of insurance companies in Alberta
- performing insurer examinations
- interpreting legislation
The Assistant Deputy Minister of Financial Sector Regulation and Policy is responsible for:
- developing insurance policy for the insurance market in the province
- making recommendations to the President of Treasury Board and Minister of Finance
See also:
- insurance information for insurers
- insurance information for consumers
- insurance information for health care practitioners
Superintendent of Insurance updates
Issued in 2023
- Insurance Company Lists updated – September 13, 2023:
- Insurers, Reciprocal Insurance Exchanges, and Fraternal Societies – Licensed in Alberta (PDF, 367 KB) – Includes Insurance Classes, Attorney for Service – the person delegated to accept service of legal papers – and contact information for Complaint Liaison Officers.
- Insurers, Reciprocal Insurance Exchanges, and Fraternal Societies – No Longer Licensed in Alberta (PDF, 349 KB) – Includes those that have withdrawn, amalgamated or changed names.
- Interpretation Bulletin 08-2023: Adoption of CCIR/CISRO Incentive Management Guidance (PDF, 133 KB) – Effective July 11, 2023
- Pursuant to section 792.1 of the Insurance Act (Act) and with the cooperation of the Alberta Insurance Counsel (AIC), this Interpretation Bulletin is for the Superintendent of Insurance and the Alberta Insurance Council to inform all insurers and insurance companies (intermediaries) carrying on business in Alberta of their expectations to develop incentive arrangements which align with Fair Treatment of Customers (FTC). Insurers and intermediaries are expected to put in place policies, procedures, and controls to meet their obligations and avoid or properly manage conflict of interest risks in their incentive arrangements.
- Pursuant to section 792.1 of the Insurance Act (Act) and with the cooperation of the Alberta Insurance Counsel (AIC), this Interpretation Bulletin is for the Superintendent of Insurance and the Alberta Insurance Council to inform all insurers and insurance companies (intermediaries) carrying on business in Alberta of their expectations to develop incentive arrangements which align with Fair Treatment of Customers (FTC). Insurers and intermediaries are expected to put in place policies, procedures, and controls to meet their obligations and avoid or properly manage conflict of interest risks in their incentive arrangements.
- Injury management consultant register updated – June 2023
- Interpretation Bulletin 07-2023: Auto Insurance Take All Comers Rule Interpretation (PDF, 185 KB)
- Pursuant to section 792.1 of the Insurance Act, and further to June 1, 2023 amendments to the Adverse Contractual Actions Regulation, this Interpretation Bulletin sets out Superintendent of Insurance expectations for adverse contractual actions and quoting procedures used by automobile insurers. In addition, it interprets that certain adverse and quoting actions taken by insurers are unfair acts under section 509 of the Insurance Act.
- Notice 06-2023: New Standard Endorsement Forms: 26(B) Single Deductible Per Occurrence Endorsement, 45(A) & 45(B) Extension of Termination Notice Period Endorsements (PDF, 129 KB) – effective March 1, 2023 the following SEFs are authorized for use in Alberta:
- SEF #26B (PDF, 160 KB) – Single Deductible Per Occurrence Endorsement
- SEF #45A (PDF, 170 KB) – Extension of Termination Notice Period (For other than Non-Payment of Premium or Misrepresentation) Endorsement
- SEF #45B (PDF, 165 KB) – Extension of Termination Notice Period (For other than Misrepresentation) Endorsement
- Interpretation Bulletin 05-2023: Amended Standard Endorsement Forms: 26(A) Disappearing Deductible(s) Endorsement, 44 Family Protection Endorsement, 81 Garage Family Protection Endorsement, 90 Limitation to Operation of Automobiles by Partners, Officers and Employees Endorsement (PDF, 139 KB) – effective March 1, 2023, the following SEF amendments are authorized for use in Alberta:
- SEF #26A (PDF, 166 KB) – Disappearing Deductible(s) Endorsement (formerly S.E.F. No. 26)
- SEF #44 (PDF, 254 KB) – Family Protection Endorsement (amended)
- SEF #81 (PDF, 223 KB) – Garage Family Protection Endorsement (amended)
- SEF #90 (PDF, 151 KB) – Limitation to Operation of Automobiles by Partners, Officers and Employees Endorsement
- Bulletin 04-2023: DCPD Deletion Endorsement Forms (PDF, 168 KB) – effective March 1, 2023, the following SEFs are authorized for use in Alberta:
- Notice 03-2023: Consumer Alert: Caution Against Unlicensed Insurer- Greenan Insurance Ltd. (PDF, 112 KB) – February 2023
- The purpose of this notice is to warn Albertans about an unscrupulous company and/or individuals purporting to be a licensed insurance company based in Canada and offering insurance products for sale online.
- Interpretation Bulletin 02-2023: Underwriting Rules Pertaining to Section C (collision and comprehensive) Coverage (PDF, 112 KB) – effective January 25, 2023 to December 31, 2023
- Pursuant to section 792.1 of the Insurance Act, this Interpretation Bulletin advises auto insurers that the Superintendent of Insurance has interpreted that changing eligibility rules for Section C coverage in the period January 25 to December 31, 2023, is an unfair act or practice prohibited under section 509 of the Act.
- Interpretation Bulletin 01-2023: Premium Payment Plans for Private Passenger Vehicle Insurance (PDF, 116 KB) – effective January 25, 2023
- Pursuant to section 792.1 of the Insurance Act, this Interpretation Bulletin advises auto insurers that the Superintendent of Insurance has interpreted that denying a premium payment plan for PPV insurance, except under limited circumstances, is an unfair act or practice prohibited under section 509 of the Act.
Issued in 2022
- Financial Data for Alberta Incorporated Insurance Companies: 2022 Third Quarter reports – November 28, 2022
- Interpretation Bulletin 09-2022: Minor Injury Regulation – Annual Increase in Amount for Non-Pecuniary Damages (PDF, 152 KB) – November 25, 2022.
- Effective January 1, 2023 – replaces Bulletin 05-2021.
- 2021 Superintendent of Insurance Annual Report – posted September 30, 2022
- Injury management consultant register updated – September 20, 2022
- Injury management consultant register updated – June 14, 2022
- Notice 08-2022: Captive Insurance Implementation (PDF, 344 KB) – effective July 1, 2022 – posted June 8, 2022
- The Captive Insurance Companies Act (CICA), the Captive Insurance Companies Regulation (CICR), the Captive Insurance Companies (Prescribed Enactments) Regulation and consequential amendments to the Insurance Enforcement and Administration Regulation (IEAR) and the Recovery of Insurance Administration Costs Regulation (RIACR), come into effect on July 1, 2022.
- For more information, see Information for captive insurers.
- Interpretation Bulletin 07-2022: Unlicensed Insurance (PDF, 342 KB) – effective May 31, 2022 – posted June 7, 2022
- This bulletin replaces Interpretation Bulletin 02-2017 (PDF, 80 KB) and provides updated clarification on the requirements for disclosure of unlicensed insurance in accordance with the Insurance Act.
- For more information, see Unlicensed insurance.
- Notice 06-2022: Insurance Amendment Act, 2022 (PDF, 355 KB) – posted June 7, 2022
- This Notice is to advise that the Government of Alberta has implemented statutory amendments to keep Alberta’s regulatory framework efficient and to support the growth of Alberta’s insurance industry.
- These changes were implemented through Bill 16: Insurance Amendment Act, 2022. Bill 16 contains amendments to the Captive Insurance Companies Act (effective July 1, 2022) and Insurance Act (effective May 31, 2022).
- For more information, see Information for captive insurers.
- Updates related to Captive Insurance Companies in Alberta – effective July 1, 2022 – posted June 7, 2022
- New web page – Information for captive insurers
- Superintendent of Insurance Guideline 05-2022: New Home Warranty Insurance Claims and Claims Disputes Guideline – posted June 1, 2022
- In accordance with section 792.1 of the Insurance Act, this Guideline is to direct warranty providers (for example: insurers) on how to adjust home warranty claims and resolve home warranty claim disputes in Alberta.
- Interpretation Bulletin 03-2022: Alberta Automobile Insurance Standard Endorsement Forms Amendments (PDF, 137 KB) – posted June 1, 2022
- In accordance with section 792.1 of the Insurance Act, this Interpretation Bulletin advises, pursuant to section 551 of the Act and effective June 1, 2022, the Superintendent of Insurance has approved amendments to 53 standard endorsement forms (SEFs).
- Form amendments applicable to Direct Compensation for Property Damage are listed in the Superintendent’s Interpretation Bulletin 04-2021 (PDF, 402 KB).
- See all SEFs on the Automobile Insurance page.
- Interpretation Bulletin 04-2022: Charitable Donations of Life Insurance (PDF, 334 KB) – posted May 27, 2022
- In accordance with section 792.1 of the Insurance Act, this Bulletin provides the Superintendent of Insurance’s interpretation that in certain specified circumstances, the donation of life insurance policies to bona fide charities is not trafficking in life insurance.
- Interpretation Bulletin 02-2022: Best Terms Pricing (PDF, 411 KB) – March 30, 2022
- In accordance with section 792.1 of the Insurance Act, this Bulletin notifies property insurers in Alberta that the Superintendent of Insurance has expanded the application of Superintendent of Insurance Bulletin 03-2020: Best Terms Pricing, to all subscription insurance policies in Alberta. For the purposes of this Bulletin, the meaning of Best Terms Pricing (“BTP”) is the same as that defined in Bulletin 03-2020 (PDF, 424 KB).
- Injury management consultant register updated – March 15, 2022
- Notice 01-2022: Insurance Intermediaries Amendments (PDF, 328 KB) – effective February 23, 2022
- This Notice alerts all insurers and insurance professionals that the Insurance Act has been amended by Bill 80: the Red Tape reduction Implementation Act, 2021 (No. 2). Various Orders in Council were also passed, which amend the Insurance Agents and Adjusters Regulation (IAAR), the Certificate Expiry, Penalties and Fees Regulation (CEPFR) and the Insurance Councils Regulation (ICR).
- Interpretation Bulletin 05-2021: Minor Injury Regulation – Annual Increase in Amount for Non-Pecuniary Damages (PDF, 375 KB) – November 18, 2021
- Effective January 1, 2022 – replaces Bulletin 01-2020.
- Direct Compensation for Property Damage (DCPD) Amendments – posted October 20, 2021 (effective January 1, 2022):
- Interpretation Bulletin 04-2021: Alberta Automobile Insurance Forms – Direct Compensation for Property Damage (DCPD) Amendments (PDF, 483 KB)
- Notice 03-2021: Direct Compensation for Property Damage (DCPD) Implementation (PDF, 464 KB)
- For more information, see Automobile insurance reform.
- For updated policies, forms and endorsements, see Automobile insurance.
- Related: DCPD information on the Alberta Automobile Insurance Rate Board website
Annual reports
The Superintendent of Insurance annual reports contain a summary of insurance business in Alberta for the year, summary of licences issued under the Insurance Act, statistical review, list of insurance companies licensed in Alberta and abstracts of returns.
Note: The Annual Report is not intended to provide an in-depth analysis of insurers’ profitability. Rather, the report provides a general insight into the health of insurance industry in Alberta.
- Additional information about insurers’ profitability is provided for federally-registered insurers by the Office of the Superintendent of Financial Institutions on its website, and for provincially-registered insurers by their respective provincial supervisor.
- Alberta’s can be found on this page: Insurance companies in Alberta.
- Additional information on the profitability of auto insurers operating in Alberta can be requested, at a cost, from the General Insurance Statistical Agency.
As part of its oversight of the insurance industry, the Superintendent of Insurance ensures that insurance companies incorporated in Alberta are in good financial standing and well-positioned to fulfill obligations to claimants.
Annual statements of provincial companies are included in the annual reports for 2000 to 2007. For 2008 onward, see available financial data.
Resources
- Alberta Insurance Council – licensing information, complaints
- Continuing Education for Agents and Adjusters
- Alberta Automobile Insurance Rate Board
- Assuris – Protecting Your Life Insurance
- Canadian Life and Health Insurance Association Inc.
- Canadian Council of Insurance Regulators
- General Insurance Statistical Agency
- Insurance Brokers Association of Alberta
- Insurance Bureau of Canada
- Non-Profit Sector Insurance Toolkit – Guide for Non-Profits and Charities – Updated September 2021 by the Government of Alberta, Insurance Bureau of Canada and Volunteer Alberta, with the permission of the Calgary Chamber of Voluntary Organizations (CCVO).
- OSFI - Office of the Superintendent of Financial Institutions Canada
- Property and Casualty Insurance Compensation Corporation (PACICC)
Sign up for updates
Contact
If you have trouble opening fillable PDF forms, see the Forms page for instructions.
Connect with the Office of the Alberta Superintendent of Insurance:
Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-643-2237
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-420-0752
Email: [email protected]
Address:
Alberta Superintendent of Insurance
Alberta Treasury Board and Finance
Financial Sector Regulation and Policy
402 Terrace Building
9515 107 Street
Edmonton, Alberta T5K 2C3
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