COVID-19 Updates: Taking steps to return to normal.
- Public health restrictions: Alberta entered Step 2 on March 1.
- Book your vaccine: Albertans 5+ can get it now. Get third dose when eligible.
COVID-19 Updates: Taking steps to return to normal.
Apply for financial assistance to pay for basic expenses like food, clothing and shelter.
There are 2 ways to start the Income Support application process:
Call the Alberta Supports Contact Centre at at 1-877-644-9992, or in Edmonton 780-644-9992 to start your application.
If you need in-person services, please call or visit your local Alberta Supports Centre to request an appointment.
Once you submit your application, you will get instructions explaining the next steps including the process for a worker to connect with you to discuss your application.
Please have these documents ready to submit to the worker when you are contacted:
The Income Support application process typically takes approximately 2 weeks, but emergency needs can be met in as little as 2 days.
Income Support Application Schedule A - Child Support (PDF, 357 KB)
Income Support Application Schedule B - Sponsor Information (PDF, 176 KB)
Income Support Application Schedule C - Declaration 18 and 19 yr old (PDF, 92 KB)
Direct Deposit Registration (AISH/Income Support/Learner) (PDF, 175 KB)
Application for Emergency Prescription(s)/Drugs (PDF, 123 KB)
Contact your Income Support worker for all related Income Support questions.
If you do not know how to reach your worker, contact your local Alberta Supports or Alberta Works Centre.
Connect with the main Alberta Supports Contact Centre:
Hours: 7:30 am to 8 pm (open Monday to Friday, closed statutory holidays)
Toll free: 1-877-644-9992
Email: [email protected]
Get emergency financial assistance to help with basic needs like shelter, food, clothing and transportation.
Hours: 24/7
Toll free: 1-866-644-5135
Fax: 780-422-9681
Email: [email protected]
Report fraudulent behaviour or abuse of funds in Community and Social Services programs and services.
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