Overview
In recent years, 'gas and dash', robberies and other violent incidents at retail fuelling outlets and convenience stores have resulted in worker deaths and serious injuries.
To improve worker safety, fuel and convenience stores must have violence and harassment prevention plans with industry-specific requirements in place.
A mandatory fuel prepayment applies to retail fuelling outlets.
These requirements are set out in the Occupational Health and Safety (OHS) Code (Part 27: Violence and Harassment).
Read more about this in Violence and harassment in the workplace: OHS information for employers, supervisors and workers.
Prepay fuel
Prepaying for fuel may include:
- paying at the pump
- paying the attendant before fuelling
- preauthorizing a debit or credit card or leaving cash with the attendant before fuelling
- having an account at the fuel outlet (including fleet cards)
For more information, read the Fuel prepay requirement (guide for employers).
Violence and harassment prevention plan
All employers must develop and implement a violence and harassment prevention plan that meets requirements in Part 27 of the OHS Code. Additional prevention plan requirements apply to retail fuelling outlets and convenience stores:
- safe cash-handling procedures
- good visibility into and out of the work site
- limits on public access to building interiors
- video monitoring and signs
- personal emergency transmitters, worn by anyone working alone, that the employer or their designate monitors
Prevention plans for fuel and convenience stores open between 11 pm and 5 am must also have:
- a time lock safe that workers cannot open between these hours
- limited quantities of high-value items
- secure storage for remaining high-value items
- signs indicating time lock safe and limited high-value items are in place
Resources:
- You deserve to come home safe poster
- Fuel and convenience store employer guide: violence and harassment prevention plan
Resources for retailers
These resources can help retailers communicate requirements to their customers:
- mandatory prepay stickers for gas pumps
- window decals outlining components of the violence and harassment prevention plans
You can order these stickers or decals from the OHS Resource Portal.
Contact
Connect with OHS:
Phone: 780-415-8690 (Edmonton)
Toll free: 1-866-415-8690
TTY: 780-427-9999 (Edmonton)
TTY: 1-800-232-7215