COVID-19 response: TRA's online services and special notices

Given the current exceptional circumstances surrounding the outbreak of COVID-19, Tax and Revenue Administration (TRA) encourages taxpayers to use electronic means (for example: Netfile, TRACS, secure email, electronic payment, etc.) to submit payments, registrations, applications, returns, claims, objections, waivers and appeals.

In order to reduce the necessity for taxpayers and tax preparers to meet in person, TRA will recognize electronic signatures. This administrative measure applies to all prescribed forms administered by TRA, including the Alberta Consent Form (AT4930) (PDF, 270 KB). To add a digital signature, the form must first be downloaded or opened as a PDF.

For more information, see TRA online services. This page also includes links to TRA Special Notices related to changes due to COVID-19, listed under the applicable program.

For COVID-19 updates, visit COVID-19 info for Albertans.

Overview

Wireless subscribers are required to pay a monthly 911 levy of 44 cents on each of their active wireless devices with an Alberta area code.

The money generated by the 911 levy, after administrative costs, is provided to 911 call centres in Alberta to assist them in meeting the demands of increasing costs to manage 911 systems.

Tax and Revenue Administration (TRA) administers this program on behalf of Municipal Affairs.

How to register

Step 1: Fill out the Emergency 911 Levy Registration Form

Step 2: Register

  • Submit your completed Emergency 911 Levy Registration Form to TRA.

How to file

Step 1: Register for TRACS (TRA Client Self-Service)

Step 2: Complete your return

  • File your Emergency 911 levy return online using TRACS.
  • Print the confirmation page for your records.
  • Returns are due on the 28th day after the end of the month for each period.
  • You will be charged a penalty if you file your return late.

Step 3: Remit the levy collected and view the Notice of Assessment

  • Remit the levy owing on or before the 28th day of the month following the period end.
  • Interest will be charged on late remittances and will continue to accrue until the balance is paid in full.
  • If there were changes made to your return or a balance is owing, a notice of assessment will be available in your TRACS account under View Assessments.

How to pay

Maintain your account in TRACS

Log in to your TRACS account to:

  • file an Emergency 911 levy return
  • confirm receipt of submitted returns
  • view status of prior assessments, financial details and notices of assessment and reassessment
  • access financial information and view account period balances
  • update address and contact information
  • delegate account access to other employees or authorized individuals

For more details, instructional videos and to log in to your TRACS account, see TRACS information.

Publications

Information circulars

These documents discuss procedural matters and administrative policies and practices for programs administered by TRA. They are updated as necessary and a revision number assigned.

Form instructions

Trouble opening or completing fillable PDF forms?

Fillable PDF forms do not open properly on some mobile devices and web browsers. If the form doesn't open, or you can't complete the form, or you see a "please wait" message, follow these steps to complete and save fillable forms from Tax and Revenue Administration (TRA):

  1. Right-click on the form link and select "Save Target As" or "Save Link As", and save the form to your computer.
  2. Launch Adobe Reader.
  3. Open the PDF from within Adobe Reader. You can now fill and save your form.

Electronic signatures allowed

In order to reduce the necessity for taxpayers and tax preparers to meet in person, TRA will recognize electronic signatures. This administrative measure applies to all prescribed forms administered by TRA. To add a digital signature, the form must first be downloaded or opened as a PDF.

To submit your forms

Complete your forms and submit them to TRA.

Forms

Sign up for updates

Subscribe to TRA's publications and announcements

Contact

To submit forms

Complete your forms and email or fax them to:

Email: tra.revenue@gov.ab.ca
Fax: 780-427-0348

To connect with Tax and Revenue Administration

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-427-3044
Toll free: 310-0000 before the phone number (in Alberta)
Email: tra.revenue@gov.ab.ca