Consumer complaints and investigations

Consumer protection laws and investigations, and filing a complaint against a business.


Administrative decisions, order or licensing refusals, cancellations or suspensions may be appealed to the Minister.

Service Alberta investigates contraventions of Alberta's consumer protection legislation and takes enforcement action according to the relevant legislation.

You can file a complaint against a business, or a person running a business, for an unfair business or tenancy transaction.

How to resolve a complaint, options for settling your insurance claim, industry conduct complaints and insurance industry information.

Search for a business, charitable organization or fundraiser provincially licensed or registered in Alberta.

Call our phone line to anonymously report suspicious activities in the Alberta marketplace.

Maintains the integrity and security of Alberta government systems, programs and businesses through criminal and regulatory investigation.