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Overview
If you have a complaint about a victim serving organization or the Victims of Crime Assistance Program, you can file a complaint through the contact information below.
Victim serving organizations
Victims of crime receive criminal justice navigation services through victim serving organizations that operate independently from government. If you have concerns or wish to make a complaint about the service you received, contact the organization directly.
Contact a Victim serving organization.
If you are unsure where to send your complaint, or do not feel comfortable contacting the organization, you can reach out to Victims Programs and Initiatives at [email protected] for assistance.
Victims of Crime Assistance Program
For complaints about a process in the Victims of Crime Assistance Program, contact the program manager.
Phone: 780-427-7217 (Edmonton)
Toll free: 310-0000 before the phone number (in Alberta)
Criminal justice complaints
Victims can file a complaint with all provincial and federal departments and agencies involved in the criminal justice process, including police services, RCMP and court services.
Learn more at Complaints about the criminal justice process.