24-hour help

Call 911 if you or someone you know is in immediate danger.

Bullying Helpline – Call 310-1818 or chat online for support, information or referrals.

Online chat

Bullying Helpline Chat: to get help anonymously in English.

Available 24 hours a day in English only. Talk anonymously with trained staff/counsellors.

How it works:

  • Enter your information and click Start.
  • Watch for a pop-up window to know when the next chat staff member is free.
  • Begin entering your chat when you see a message in the chat window.

What you need to know:

  • the average chat session is 30 minutes
  • chat is in English only
  • for a more secure chat, set your internet browser to private mode
  • there may be long wait times for the service
  • for a faster and more stable connection use a desktop computer
  • if you lose your chat connection, log in again or call 310-1818 (Bullying Helpline)
  • after you finish, click ‘End chat’ instead of closing your browser

Begin online chat

Find out how to stay safe if you are being bullied or how to help others when you see it happening.

Reporting helplines

If you suspect someone is experiencing family violence or other types of abuse:

  • Family Violence Info Line: 310-1818 to get help anonymously 24/7 in more than 170 languages
  • Child Abuse Hotline: 1-800-387-KIDS (5437) for help 24/7
  • Alberta provincial abuse helpline: 1-855-4HELPAB (1-855-443-5722) for assistance in more than 100 languages from 7:30 am to 8 pm, Monday to Friday
  • Protection for Persons in Care reporting line: 1-888-357-9339 to report the abuse of an adult receiving care or support services from public funded service providers such as:
    • hospitals
    • seniors’ lodges
    • nursing homes
    • mental health facilities
    • shelters
    • group homes
    • addictions treatment centres
    • other supportive living settings

Health helplines

  • Mental Health Helpline: 1-877-303-2642 for mental health advice 24/7
  • HealthLink: Call 811 to find health care and get health advice 24/7

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