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Government mail service may be affected by the Canada Post labour disruption. Learn about how critical government mail will be handled.

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Alberta Supports

Helping you find and apply for family and social supports.

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Alberta Supports

Canada Post service disruption

The Canada Post service disruption will affect all mail delivery. The Government of Alberta has a plan in place to ensure benefit cheques are distributed on time, including for Assured Income for Severely Handicapped (AISH), Income Support, Family Support for Children with Disabilities (FSCD), Office of Public Guardian and Trustee (OPGT), and Alberta Seniors Benefit (ASB) recipients.

To avoid any future payment delays, Albertans receiving benefits via cheque are encouraged to contact Alberta Supports to arrange for direct deposit.

About Alberta Supports

Logo that says Alberta Supports. Call. Click. Come in.

Alberta Supports can help you access more than 30 programs and 120 services for seniors, people with disabilities, job seekers, parents and families, homelessness, financial assistance, abuse, and family violence prevention.

All Alberta Support Centre services are available online and by phone.

For in-person services, call or visit your local Alberta Supports Office.

If you are currently receiving AISH or Income Support benefits or services and you are in need of assistance, call a caseworker or your local office. Staff are available to take your call from Monday to Friday, between 8:15 am to 4:30 pm.

For all other enquiries about Alberta Supports programs, call the Alberta Supports Contact Centre at 1-877-644-9992, or in Edmonton 780-644-9992.

Apply online for supports

Learn more and apply for benefits and supports you may need at:

Apply for myAlbertaSupports

Submit documents online

Active Income Support clients can upload documents at the Income Support Submit documents portal.

Call Alberta Supports

Help is available in more than 100 languages.

Call between 7:30 am to 8 pm (open Monday to Friday, closed statutory holidays)

TTY – ask to speak to Alberta Supports.

Email us for general inquiries.

Visit an Alberta Supports Centre

If you need in-person services, call or visit your local Alberta Supports Centre to request an appointment.

Map

Office hours: Unless otherwise noted, Alberta Supports Centre office hours are from 8:15 am to 4:30 pm, Monday to Friday. Offices are closed on statutory holidays.

Email Alberta Supports

General information about services or benefits is available through email. If you need details about your benefits, call Alberta Supports.

To maintain your privacy, do not include personal information like your:

  • Social Insurance Number
  • date of birth
  • banking information
  • Alberta health care number

We try to respond within 3 working days. Response times may vary depending on the request.

All fields are required unless otherwise indicated.

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