Contact AHCIP
All questions, comments or concerns that require your personal health information or health care number should be made in person or by telephone.
In-person
You can apply for AHCIP or update your Alberta health card by visiting any participating registry office, and it’s completely free.
Call AHCIP
If you need to update your personal or family information, have lost or damaged your card, or to ask a question, call us.
If possible, have your personal health number ready when you call.
Office hours: 8:15 am to 4:30 pm (Monday to Friday, closed statutory holidays)
Phone: 780-427-1432
Toll free: 310-0000 before the phone number (in Alberta)
Email: [email protected] – For general information or non-personal questions only.
Important: Do not send personal information or completed forms by email.
Report misuse of AHCIP card
If you suspect someone is misusing their AHCIP card, or someone is using a card that is not theirs, call our tips line at 1-866-278-5104 (confidential call).
Mailing address
Alberta Health
Attention: Alberta Health Care Insurance Plan
PO Box 1360, Station Main
Edmonton, Alberta T5J 2N3