Table of contents

SafeRoads portal

Browser requirements

Browsers that are compatible with the SafeRoads portal include:

  • Google Chrome (all versions)
  • Mozilla Firefox (all versions)
  • Microsoft Edge (all versions)

If you are having trouble accessing the SafeRoads portal, clear your browser cache. Cached data restores the website from your device’s memory, which may not be the most current version. Clearing it may fix problems, such as loading or format issues with the website.

Misplaced Notice of Administrative Penalty

If you have misplaced your Notice of Administrative Penalty, contact the Alberta Transportation Client Support Centre.

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-427-8230
Toll free: 310-0000 before the phone number (in Alberta)

Collection of personal information

Personal information is collected under the authority of the Traffic Safety Act and Section 33 of the Freedom of Information and Protection of Privacy (FOIP) Act and will be used for the administration of programs under the Traffic Safety Act. Inquiries may be directed to the Alberta Transportation Client Support Centre, Alberta Transportation, Main Floor, Twin Atria Building, 4999 98 Avenue NW, Edmonton, Alberta T6B 2X3, at telephone number 780-427-8230 (Edmonton and area) and toll free 310-0000 (in Alberta).

Payment

Fine payment

Payment for SafeRoads Alberta related fines can be made through the SafeRoads portal or at a participating Alberta registry agent.

To pay your IRS fine at an Alberta registry agent, present your Notice of Administrative Penalty to the agent.

Payments made at an Alberta registry agent may be subject to a service charge.

Alberta registry agents cannot accept partial payments of current Notice of Administrative Penalty fines. Current fine payments made at an Alberta registry agent must be made in full. You can make partial payments of overdue fines at an Alberta registry agent.

You can make partial payments of IRS fines through the SafeRoads portal.

See Pay your penalty for more information.

Application fees

To submit an application for a review or to request a late review, you must pay the non-refundable application fees through the SafeRoads portal or at a participating Alberta registry agent.

If you apply for a review through the SafeRoads portal, you will need to provide:

  • your last name
  • your date of birth
  • the contravention number found on your notice
  • the time of occurrence as it appears on the notice
  • a valid credit or debit card (VISA Credit, VISA Debit, Mastercard, Debit Mastercard, American Express)

To apply for a review at a participating Alberta registry agent, present the Notice of Administrative Penalty or Seizure Notice. Payments for SafeRoads Alberta services made at an Alberta registry agent may be subject to a service charge.

Supporting document requirements

It is the applicant’s responsibility to ensure that required documents are provided with the application.

  • Recipient submission requirements

    To be considered as part of your Immediate Roadside Sanction review or Suspended Driver Program vehicle seizure review, your supporting documents must be uploaded to the SafeRoads portal at least two (2) full calendar days before the scheduled review.

    Consent to representation (required if representation indicated)

    • up to 5 files
    • PDF
    • maximum size per file is not to exceed 5 MB

    In order for your representative to work directly with SafeRoads Alberta staff, upload the completed Consent to Representation form to the SafeRoads portal. We recommend that you upload in the initial stages of your request for a review.

    Recipient submission

    • one file
    • PDF, DOC, DOCX are accepted file types
    • maximum 40 single-sided pages
    • maximum file size is not to exceed 5 MB

    Only the first 40 single-sided pages of a recipient submission will be reviewed by an Adjudicator. Links to another location or file, for example case law, will not be reviewed. The case law must be laid out within the body of the recipient submission.

    Photographs

    • up to 20 files
    • GIF, JPG, JPEG, PNG are accepted file types
    • maximum size per file is not to exceed 5 MB

    Video and audio recordings

    • up to 4 files
    • AVI, MKV, MOV, MP3, MP4, MPG, WAV, WMA, WMV are accepted file types
    • maximum size per file is not to exceed 2 GB

    Witness statement(s)

    • up to 10 files
    • PDF, DOC, DOCX, GIF, JPG, JPEG, PNG are accepted file types
    • maximum size per file is not to exceed 5 MB

    Technical materials

    • up to 5 files
    • PDF, DOC, DOCX are accepted file types
    • maximum size per file is not to exceed 5 MB
  • Affected person submissions for relief

    To be considered as part of your application for relief, your supporting documents must be uploaded to the SafeRoads portal by 11:59 pm the day before the scheduled review.

    In addition to the recipient submission requirements listed above, an application for relief from an affected person requires a supporting document which depends on the grounds for review (Section 11.1 of the Vehicle Seizure and Removal Regulation).

    This may mean you are required to provide one or more of the following supporting documents:

    Rental agreement

    • one file
    • PDF, GIF, JPG, JPEG, PNG
    • total size not to exceed 5 MB

    Commercial Driver Abstract

    • one file
    • PDF, GIF, JPG, JPEG, PNG
    • total size not to exceed 5 MB

    Sworn affidavit

    • one file
    • PDF, DOC, DOCX
    • total size not to exceed 5 MB

    Police report

    • one file
    • PDF, GIF, JPG, JPEG, PNG
    • total size not to exceed 5 MB
  • Late review request submission requirements

    Consent to representation (required if representation indicated)

    • up to 5 files
    • PDF
    • maximum size pre file is not to exceed 5 MB

    Recipient submission

    • one file
    • PDF, DOC, DOCX are accepted file types
    • maximum 40 single-sided pages
    • maximum file size is not to exceed 5 MB
  • Document specifications

    The recipient, lawyer, or agent is responsible for ensuring that the submitted and supporting documents can be opened and are available for the adjudicator to consider for the review.

    For all documents created using word processing software:

    • Page size: 8.5 inches by 11 inches (letter size)
    • Font: Times New Roman or a comparable font
    • Font style: regular
    • Font size: 12-point size or a comparable font size for all text, including quotations from authorities and footnotes
    • Number of words per page: not more than 500
    • Line spacing: at least one and one half lines apart, except for quotations from authorities, which must be indented and single-spaced
    • Footnotes: single spaced, but one and a half lines apart if they contain an explanation or a comment
    • Margins: not less than 1 inch

    For all documents scanned:

    • In PDF format.
    • When paper documents are scanned, the resolution must be set to 300 dpi and must not be set to grayscale.
    • Text that is scanned to PDF format must use the Optical Character Recognition (OCR) feature.
      • Using the OCR feature will ensure that your scanned PDF version is searchable (if the document is created with word processing software and saved as a PDF file, it should automatically be searchable).
      • To confirm that your document is searchable, use the word search feature of any software designed to view PDF documents.
    • All electronic files must be scanned for viruses and malware before being submitted.
    • An electronic document must not exceed file size limits outlined above.

Contact

Connect with SafeRoads Alberta:

SafeRoads Alberta contact form

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