SafeRoads portal

Browser requirements

Browsers that are compatible with the SafeRoads portal include:

  • Google Chrome (all versions)
  • Mozilla Firefox (all versions)
  • Internet Explorer 32bit (versions 3-8)
  • Internet Explorer 64bit (version 8)
  • Opera (version 10)
  • Safari (version 10.1 onwards)
  • IIS

Misplaced Notice of Administrative Penalty

If you have misplaced your Notice of Administrative Penalty, please contact the Alberta Transportation Client Support Centre.

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)

Phone: 780-427-8230

Toll free: 310-0000 before the phone number (in Alberta)

Collection of Personal Information

Personal information is collected under the authority of the Traffic Safety Act and Section 33 of the Freedom of Information and Protection of Privacy (FOIP) Act and will be used for the administration of programs under the Traffic Safety Act. Inquiries may be directed to the Alberta Transportation Client Support Centre, Alberta Transportation, Main Floor, Twin Atria Building, 4999 98 Avenue NW, Edmonton, Alberta T6B 2X3, at telephone number 780-427-8230 (Edmonton and area) and toll free 310-0000 (in Alberta).

Payment

Payment for SafeRoads Alberta related fees and fines must be made through the SafeRoads portal. At this time, you cannot process payments at a Registry Agent or at a courthouse.

Application fees

To submit a request for an Immediate Roadside Sanctions (IRS) or vehicle seizure review or to request a late review, you must pay the non-refundable application fees through the SafeRoads portal. You will need the following:

  • your last name
  • your date of birth
  • the contravention number found on your notice
  • the time of occurrence as it appears on the notice
  • a valid credit or debit card (VISA Credit, VISA Debit, Mastercard, Mastercard Debit, American Express)

Fine payment

The total amount of your Notice of Administrative Penalty fine includes the fine amount and applicable fees.

Starting on January 1, 2021, Alberta’s victim surcharge fine will be included in the total amount of your Notice of Administrative Penalty fine. A victim surcharge is a fine imposed on a person convicted of an offence or who commits a contravention under provincial laws. These funds are used to provide programs, services and assistance to victims of crime and to fund public safety initiatives to deter crime and reduce victimization.

To make a fine payment through the SafeRoads portal, you will need the following:

  • your last name
  • your date of birth
  • the contravention number found on your notice
  • the time of occurrence as it appears on the notice
  • a valid credit or debit card (VISA Credit, VISA Debit, Mastercard, Mastercard Debit, American Express)

Partial payment of fines

Partial fine payments can be accepted by the SafeRoads portal.

  • minimum of $100 payment
  • if the remaining balance is $100 or less, you must pay the entire remaining balance
  • no other restrictions; for example, you can pay $100 or $101 or $113.56, or the full amount of the fine

The due date and amount owing for your fine can be found on your Notice of Administrative Penalty and in your notice details in the SafeRoads portal.  You will have 90 days to pay from the date your notice was issued, if you need more time, you can request more time to pay through the SafeRoads portal.

Overdue fines

If you do not pay your fine by the due date:

  • a restriction of services will be put on your file
  • your fine will eventually be transferred to the Fines Enforcement Program for collection

Once your fine is overdue, you cannot request more time to pay.

Supporting document requirements

It is the applicant’s responsibility to ensure that required documents are provided with the application.

Recipient submission requirements

Supporting documents do not have to be uploaded during the initial application process.  Supporting documents can be submitted at a later time, no later than 2 full calendar days prior to the scheduled review.

Consent to representation (required if representation indicated)

  • up to 5 files
  • PDF
  • maximum size pre file is not to exceed 5MB

In order for your representative work directly with SafeRoads Alberta staff, the Consent to Representation form must be completed and uploaded to the SafeRoads portal. We recommend that you upload in the initial stages of your request for a review.

Recipient submission

  • one file
  • PDF, DOC, DOCX are accepted file types
  • maximum 40 single-sided pages
  • maximum file size is not to exceed 5MB

Photographs

  • up to 20 files
  • GIF, JPG, JPEG, PNG are accepted file types
  • maximum size per file is not to exceed 5MB

Video and/or audio recordings

  • up to four files
  • AVI, MKV, MOV, MP3, MP4, MPG, WAV, WMA, WMV are accepted file types
  • maximum size per file is not to exceed 2GB

Witness statement(s)

  • up to 10 files
  • PDF, DOC, DOCX, GIF, JPG, JPEG, PNG are accepted file types
  • maximum size per file is not to exceed 5MB

Technical materials

  • up to five files
  • PDF, DOC, DOCX are accepted file types
  • maximum size per file is not to exceed 5MB

Affected person submissions for relief

In addition to the supporting documents for recipients listed above, an application for relief from an affected person requires a supporting document which depends on the grounds for review (Section 11.1 of the Vehicle Seizure and Removal Regulation.

This may mean you are required to provide one or more of the following supporting documents:

Rental agreement

  • one file
  • PDF, GIF, JPG, JPEG, PNG
  • total size not to exceed 5MB

Commercial Driver Abstract

  • one file
  • PDF, GIF, JPG, JPEG, PNG
  • total size not to exceed 5MB

Sworn affidavit

  • one file
  • PDF, DOC, DOCX
  • total size not to exceed 5MB

Police report

  • one file
  • PDF, GIF, JPG, JPEG, PNG
  • total size not to exceed 5MB

Document Specifications

For all documents created using word processing software:

  • Page size:  8.5 inches by 11 inches (letter size)
  • Font: Times New Roman or a comparable font
  • Font style: regular
  • Font size: 12-point size or a comparable font size for all text, including quotations from authorities and footnotes
  • Number of words per page: not more than 500
  • Line spacing: at least one and one half lines apart, except for quotations from authorities, which must be indented and single-spaced
  • Footnotes: single spaced, but one and a half lines apart if they contain an explanation or a comment
  • Margins: not less than 1 inch

For all documents scanned:

  • In PDF format.
  • When paper documents are scanned, the resolution must be set to 300 dpi and must not be set to grayscale.
  • Text that is scanned to PDF format must use the Optical Character Recognition (OCR) feature.
    • Using the OCR feature will ensure that your scanned PDF version is searchable (if the document is created with word processing software and saved as a PDF file, it should automatically be searchable).
    • To confirm that your document is searchable, use the word search feature of any software designed to view PDF documents.
  • All electronic files must be scanned for viruses and malware before being submitted.
  • An electronic document must not exceed file size limits outlined above.

Contact

To connect with SafeRoads Alberta:

SafeRoads Alberta contact form