Introduction

The Residential Tenancy Dispute Resolution Service (RTDRS) is subject to several rules, procedures, laws and regulations including the Residential Tenancies Act and the Mobile Home Sites Tenancies Act.

The Residential Tenancy Dispute Resolution Service Regulation establishes the authority to operate the service. The Rules of Practice and Procedure describe how the RTDRS operates.

The Freedom of Information and Privacy Act applies to the RTDRS. See RTDRS's Directory of Personal Information Banks for more information.

Privacy Policies for Landlords

Legal resources

Past RTDRS decisions

Prior written decisions made by the RTDRS can be found on the CanLII website.

Contact

Connect with RTDRS:

Phone: 780-644-3000
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-644-2266
Email: [email protected]

The RTDRS does not accept applications or evidence via this email address.

View all contact options

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