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Notice: RTDRS Front Counters Permanently Closed
As of January 2, 2026, the RTDRS front counter service will no longer be available.
Submit applications and all forms online:
Introduction
The Residential Tenancy Dispute Resolution Service (RTDRS) is a quasi-judicial tribunal that offers landlords and tenants a method of resolving disputes under the jurisdiction of the Residential Tenancies Act and the Mobile Home Sites Tenancies Act without going to court.
Landlords and tenants can submit applications online using the RTDRS eFiling Service.
I want to:
Information on what landlords and tenants can apply for is found in the RTDRS eligibility section.
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Find out if your claim is eligible for RTDRS and see what you can apply for.
How to submit applications, track your cases and file case documentation on the RTDRS eFiling portal.
How to prepare for a hearing, what happens during a hearing and what to do if you are unable to attend.
If you have received an RTDRS application package, you must be available to attend the hearing at the date and time listed on the Notice of Telephone Hearing form.
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Residential tenancies