The Residential Tenancy Dispute Resolution Service (RTDRS) is a quasi-judicial tribunal that offers landlords and tenants a method of resolving disputes under the jurisdiction of the Residential Tenancies Act and the Mobile Home Sites Tenancies Act without going to court.

Landlords and tenants can submit applications online using the RTDRS eFiling Service.

  • RTDRS conducts all hearings by phone

Information on what landlords and tenants can apply for is found in the RTDRS eligibility section.

Learn more about RTDRS.


Check your eligibility

Find out if your claim is eligible for RTDRS and see what you can apply for.

Tips for using the eFiling service

How to submit applications, track your cases and file case documentation on the RTDRS eFiling portal.

Prepare for a hearing

How to prepare for a hearing, what happens during a hearing and what to do if you are unable to attend.

Contact RTDRS

Connect with the RTDRS program:


Was this page helpful?

Your submissions are monitored by our web team and are used to help improve the experience on