Notifications

Government mail service may be affected by the Canada Post labour disruption. Learn about how critical government mail will be handled.

Contact RTDRS

Contact information for the Residential Tenancy Dispute Resolution Service.

Important

All RTDRS hearings are conducted by phone. Parties must ensure that the RTDRS has their most up-to-date telephone number. To provide your current number for an upcoming hearing, call 403-297-8550 and leave a message with your name, case number and phone number.

Email [email protected] or phone 780-644-3000, for information pertaining to the RTDRS. The RTDRS does not accept applications or evidence via this email address.

Emails are not received by RTDRS staff for up to 48 to 72 hours after the email has been sent. If your email is of an urgent nature fax us at 780-644-2266 or call us at 780-644-3000.

Updating your phone number for a hearing

To update your telephone number for an upcoming hearing call 403-297-8550. Leave a message with your case number, full name and telephone number. This phone number is for messages only and will not be answered.

Contact

  • Edmonton mailing address

    44 Capital Boulevard, Main Floor
    10044 108 Street NW
    Edmonton, Alberta T5J 3S7

  • Calgary mailing address

    Suite 900, Central Park Plaza
    340 12 Avenue SW
    Calgary, Alberta T2R 1L5

Information line

Phone: 780-644-3000
Fax: 780-644-2266
Email: [email protected]