RTDRS conducts all hearings by phone. Parties wishing to proactively provide their phone number for an upcoming hearing are asked to phone 403-297-8550 and leave a message with their name, case number and phone number.
Emails are not received by RTDRS staff for up to 48 to 72 hours after the email has been sent. If your email is of an urgent nature please fax us at 780-644-2266 or call us at toll-free 310-0000, then 780-644-3000.
Updating your phone number for a hearing
To update your telephone number for an upcoming hearing call 403-297-8550. Leave a message with your case number, full name and telephone number. This phone number is for messages only and will not be answered.
Front counter service (Edmonton or Calgary)
Hours: 9:30 am to 11:30 am, and 1:30 pm to 3:30 pm (open Monday to Friday, closed statutory holidays).
Main Floor, Rocky Mountain Plaza
180, 615 Macleod Trail SE
Calgary, Alberta T2G 4T8
44 Capital Boulevard, Main Floor
10044 108 Street NW
Edmonton, Alberta T5J 3S7
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