COVID-19 response

RTDRS offices are temporarily closed to the public.

RTDRS is conducting all hearings by phone. Parties to a previously scheduled in-person hearing will be contacted about the change. Parties wishing to proactively provide their phone number for an upcoming hearing are asked to phone 403-297-8550 and leave a message with their name, case number and phone number.

RTDRS continues to accept applications through the online RTDRS eFiling Service.

Applications for possession or termination of the tenancy agreement will be given priority in the RTDRS hearing schedule. Non-urgent applications, such as for damages or return of the security deposit, are being received, but there may be a delay in scheduling while COVID-19 is being managed.

Email [email protected] or phone 310-0000, then dial 780-644-3000, for information pertaining to the RTDRS. The RTDRS does not accept applications or evidence via this email address.

For more information, visit COVID-19 info for Albertans.

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Application forms

Update: The RTDRS is now accepting applications related to disputes under the Mobile Home Sites Tenancies Act.

Information on what can be applied for is found in the RTDRS eligibility section.

Landlords and tenants are now able to submit their applications online using the Residential Tenancy Dispute Resolution Service (RTDRS) eFiling Service.

Use these application forms if not submitting online:

Affidavits

Forms

Audio recording for the purpose of appeal

Notices

Tip sheets

Booklets

Contact

Connect with RTDRS:

Phone: 780-644-3000
Toll free: 310-0000 before the phone number (in Alberta)
Fax: 780-644-2266
Email: [email protected]

The RTDRS does not accept applications or evidence via this email address.

View all contact options.