Table of contents

Overview

Alberta’s provincial parks, protected areas and public land support a variety of uses, and provide opportunities for outdoor recreation. Collectively, these areas are referred to as Crown land.

Call 310-LAND (5263) to access general information about Crown land and to report public safety incidents, illegal activity and enforcement concerns you experience. The line is available 24 hours a day, 7 days a week to ensure help is there when and where you need it most.

Together, we have a responsibility to protect Albertans and the environment so that we can all enjoy Crown land for years to come.

310-LAND is not a replacement for 911

If you are in an emergency situation, dial 911. If you witness an incident or illegal activity in a provincial park, on public land or in a protected area call 310-LAND (5263) when it is safe to do so.

What to report

Our trained phone line operators are here to help. When reporting a public safety incident, enforcement concern or illegal activity on Crown land, you may be asked to:

  • describe what happened
  • describe where it happened
  • share photos of the activity or incident, if you have any
  • describe the person(s) involved
  • provide the vehicle make and licence plate number (if applicable)

Conservation officers and other staff may be dispatched to investigate incidents and concerns.

  • What to report on public land

    Report the following concerns:

    • non-life threatening public safety incidents on public land and in provincial parks
    • illegal activity, like:
      • any activity that causes damage to vegetation, a trail or the land
      • entering a closed area
      • clearing a new trail or access
      • blocking a trail
      • leaving behind garbage
      • dumping household or commercial waste
      • staying beyond the 14-day maximum in the same location
      • abandoning a vehicle or trailer for longer than 24 hours
      • abandoned or unauthorized permanent structures
      • cutting or clearing live vegetation without a permit or authorization from the province
      • trespassing or entering land that is part of a disposition or held under an agricultural lease, without consent
      • vehicles with wheels (or tracks for snow vehicles) in a waterbody or wetland(unless on a designated trail or crossing)
      • driving an OHV outside of the tread of a designated trail

  • What to report in provincial parks

    Report the following concerns:

    • non-life threatening public safety incidents
    • illegal activity, like:
      • participating in any activity that is harmful to the environment
      • leaving garbage or household items behind
      • campers staying beyond the 16-day maximum
      • abandoned vehicles or trailers
      • unauthorized or abandoned structures
      • unauthorized clearing of vegetation
      • accessing a closed trail or area
      • trespassing
      • vehicles with wheels in the water
      • off-trail motorized recreation
      • excessive trail rutting or braiding
      • clearing a new trail or access
      • blocking existing trails
      • use of unmanned aerial vehicles (drones)
      • irresponsible or out-of-control campfires
    • park disturbances, like excessive noise
    • wildlife concerns, like:
      • dangerous wildlife encounters
      • disrespecting or approaching wildlife

    If you are in Kananaskis Country, additional contact numbers are available on the Alberta Parks website at:

  • General inquiries about Crown land and natural resources

    During regular business hours, Albertans can call 310-LAND for:

    • maps, rules and regulations for recreation in provincial parks, protected areas and on public land
    • random camping and the Public Lands Camping Pass
    • Crown land use
    • agricultural dispositions and grazing leases
    • access permits, authorizations and the application process
    • accessing agricultural Crown land for recreation and leaseholder contact information

Contact

Hours: Available 24 hours a day, 7 days a week to report an incident
Toll free: 310-LAND (5263)
Toll free: 1-833-310-5869 (outside of Alberta)

Related

Energy and Environmental Response Line

Report A Poacher

Report A Wildfire

Alberta Parks Contact Centre

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