Mandate letter

The Premier's mandate letter to the Minister of Service Alberta and Red Tape Reduction outlines the objectives and priorities of the work they will focus on in their role.

Read the mandate letter See all mandate letters

Key information

  • Protecting consumers

    • The Business Enforcement Search Tool (BEST) gives Albertans easy and free access to the history of consumer protection enforcement actions against a business.
    • The Report a Rip-off tip line (1-877-427-4088) allows consumers and businesses to report suspicious or dishonest activities anonymously.
    • The Consumer Alerts program issues proactive warnings about dishonest businesses to help consumers make informed choices.
    • Consumer and business tip sheets provide information to help Alberta’s consumers and businesses protect their rights and interests.
  • Cutting red tape

    • Service Alberta is cutting red tape to make life easier for hard-working Albertans. Steps taken to date include updating condo regulations and improving access to online services
    • Service Alberta partnered with British Columbia, Saskatchewan and Manitoba to launch the Multi-jurisdictional Registry Access Service, a hub that slows corporate information sharing between provinces to make extra-provincial registration faster and easier.
    • Service Alberta partnered with the Canada Revenue Agency to introduce the Common Business Number, which provides a streamlined application process for newly created corporations, non-profits, partnerships and sole proprietorships. Alberta businesses can incorporate and get their federal business number and tax program account in a single step.
  • Modernizing government

    • MyAlberta eServices brings Government of Alberta services online through a single, convenient access point. Use Account during checkout to save more time.
    • New parents can quickly and easily register their newborn’s birth information and order birth certificates online.
    • Businesses, non-profits, societies, cooperatives and condominium corporations can now meet and vote online, if their bylaws do not prohibit it.

In focus

Taking quick, effective action to cut costs and deliver relief to help families, businesses and vulnerable Albertans.

Online Birth Registry

Birth registration is now digital, allowing new parents to easily register their newborn’s birth and order a birth certificate online.

As of January 2021, Albertans no longer require expiry stickers on their licence plates.


Dale Nally was elected to the Legislative Assembly of Alberta on April 16, 2019, and was sworn in as the Minister of Service Alberta and Red Tape Reduction on October 24, 2022.

Minister Nally previously served as the associate minister of Natural Gas and Electricity where his priority was to ensure the long-term stability, investment attraction and growth in Alberta's natural gas and electricity sectors.

During his appointment, Minister Nally spearheaded the development of Alberta’s Natural Gas Vision and Strategy, which created an industry-supported plan to grow the hydrogen, petrochemical, liquefied natural gas (LNG) and plastics recycling sectors. He has also launched the Alberta Petrochemical Incentive Program (APIP), which is anticipated to drive billions of dollars of investment in Alberta’s leading petrochemical sector.

Minister Nally is also a strong proponent of Alberta’s energy-only electricity market. This approach has attracted more than $5 billion in announced generation projects – including more than $2 billion for utility-scale renewable projects – since July 2019.

Minister Nally brings with him decades of private sector experience, where he previously led and managed business units that generate between $50 million and $80 million in revenue. He has a Masters Degree in Education.