Access your account information online

As of October 3, 2022, Tax and Revenue Administration (TRA) will no longer be processing phone or email requests for basic account information.

Account owners or their representatives can access most of the information related to their account in Tax and Revenue Administration Client Self-Service (TRACS) portal. Currently accessible information includes:

  • installment balances
  • financial or assessment details
  • statement of accounts
  • copies of Notice of (Re)Assessments.

More information about services offered in TRACS is available at alberta.ca.

Complete the TRACS Enrolment Request to enrol in TRACS. See TRACS for instructions.

COVID-19 response: TRA's online services and special notices

Tax and Revenue Administration (TRA) encourages taxpayers to use electronic means (for example: Netfile, TRACS, secure email, electronic payment, etc.) to submit payments, registrations, applications, returns, claims, objections, waivers and appeals.

In order to reduce the necessity for taxpayers and tax preparers to meet in person, TRA will recognize electronic signatures. To add a digital signature, the form must first be downloaded or opened as a PDF.

For more information, see TRA online services.

Overview

Fuel tax must be paid by consumers when purchasing propane for use as a motive fuel, or when purchasing it from an automotive dispensing system.

In Alberta, only spec propane is normally sold for motive use.

Fuel tax is remitted to Tax and Revenue Administration (TRA) by propane distributors and producers when they dispense it into a retailer’s tank that can be used to fuel vehicles.

The retailer then passes the tax to the consumer, by including it in the price of taxable propane sold to their customers.

Situations when propane is taxable

Propane is taxable when dispensed into a tank which can be used to fill vehicles. The tax is paid to the propane distributor who delivers the propane and is responsible for remitting the tax to TRA.

Situations when propane is not taxable

Propane is not taxable when:

  • a propane distributor sells propane to another propane distributor appearing on the list of Registered Liquefied Petroleum Gas (LPG) Distributors
  • propane is exported from Alberta in bulk for use outside Alberta
  • propane is purchased from a dispensing system other than a dispensing system used to dispense propane for motive fuel, if the propane is purchased for a use other than as a motive fuel
  • propane is purchased by a consumer who is an eligible tax-exempt purchaser
  • a propane distributor delivers propane into a bulk storage tank, where propane is stored and less than 50% of the propane stored in the tank is sold directly to consumers
  • propane is dispensed in portable propane cylinders
  • propane is delivered to a consumer and used solely for farming or for non-motive purposes

Tax-exempt consumers

The Government of Alberta recognizes that many First Nations people and communities in the province prefer not to describe themselves as Indians or bands. These terms have been used where necessary to reflect their legal meanings in the federal Indian Act.

The following consumers are tax-exempt:

  • approved tax-exempt consumers, such as mining companies, where the propane is used solely for non-taxable purposes
  • diplomats, foreign embassies and the Government of Canada
  • eligible consumers if the sale is made on a reserve in Alberta

Propane distributors, producers and retailers

Distributors

  • A propane distributor is a person who sells or delivers propane to another person for resale in Alberta.
  • Distributors are required to remit fuel tax to TRA when the propane is sold to a retailer for resale, to a consumer, or when it is dispensed into a tank which can be used to fuel vehicles.
  • Distributors are only required to remit and report tax-included sales to retailers or consumers.
  • Distributors that sell propane that may be resold as a motive fuel must file a monthly return, including for periods where there were no taxable sales.

Producers

  • A propane producer is a person that produces propane. Under the Fuel Tax Act, propane producers are also considered propane distributors.

Retailers

  • Retailers who sell propane from a tank that has a dispensing system that can dispense propane for use as a motive fuel are required to purchase propane tax-included, from the propane distributor who delivers the propane.
  • Retailers who sell tax-exempt propane from the same tank can apply for refunds from TRA, for the tax they paid to the distributor.

PDF form issues

Fillable PDF forms do not open properly on some mobile devices and web browsers. To fill in and save the form:

  1. Save the PDF form to your computer – click or right-click the link and download the form.
  2. Open the PDF form with Adobe Reader. Fill it in and save it.

How to register

For detailed step by step instructions, see:

Step 1. Create or log in to your MyAlberta Digital ID account

  • Create a basic account or log in to MyAlberta.

Log in to MyAlberta Digital ID

Step 2: Sign in and select Online Registration

  • After you create a MyAlberta Digital ID account, login to TRACS. You will need to sign in using your MyAlberta Digital Identity user name and password. Once you log in, you will be redirected to TRACS.
  • Select 'Online Registration'.
  • Select ‘Fuel Tax’ from the Program Name menu.

Step 3. Complete and submit the online registration form

  • After you submit your registration, you will receive a pending status notification and a reference number. TRA may need to contact you for further information.

Step 4: Once approved

  • You will be notified by email that your approval letter is available in your TRACS account.

How to file a propane tax return

Propane producers / distributors may opt to file propane tax returns and remit the propane tax either monthly or on a calendar quarterly basis. For more information, see Special Notice Vol. 1 No. 43 – Optional Change of Reporting Period for Propane Tax Returns.

The Propane Tax Return is due on or before the 28th day of the month following the end of the reporting period (monthly or quarterly) in which the propane was sold. Late returns are subject to a penalty.

A return is still required to be filed even if no taxable sales were made during the filing period (a 'nil' return).

Step 1: Fill out the tax return

Complete the following forms:

Step 2: Submit your return

  • Submit your completed Propane Tax Return and schedules to TRA.

Step 3: Remit the amount owing and receive the Notice of Assessment

  • Remit the amount owing (see Making payments).
  • Interest will be charged on late remittances and will continue to accrue until the balance is paid in full.

How to apply for a refund

Claims cannot be filed later than 3 years after the end of the calendar year the exempt propane sale was made.

Step 1: Register for TRACS (TRA Client Self-Service)

Step 2: Complete your claim

Step 3: Receive your refund

  • Receive your refund by direct deposit. If there were changes made to your claim, you will receive a letter of assessment by mail.

Maintain your account in TRACS

TRA Client Self-Service (TRACS) is a secure online system for authorized Tax and Revenue Administration (TRA) clients to conveniently conduct business with TRA. For more details and instructional videos, see TRACS information.

Retailers and distributors can do the following tasks in TRACS.

Retailers

Log in to your TRACS account to:

  • file retailer claims
  • view the status of submitted claims as to their receipt date and progress
  • view status of prior assessments, financial details and notices of assessment (if available)
  • access financial information and view account period balances
  • update address and contact information
  • delegate account access to other employees or authorized individuals

Distributors

Log in to your TRACS account to:

  • confirm receipt and completion of submitted returns
  • view status of prior assessments, financial details and notices of assessments (if available)
  • access financial information and view account period balances
  • update address and contact information
  • delegate account access to other employees or authorized individuals

How to authorize a representative

An individual with proper authorization for the business may consent to the release of confidential information about account(s) with TRA to a specific firm and/or individual.

An individual with proper authorization for the business includes a(n):

  • owner
  • partner of a partnership
  • corporate director
  • trustee of an estate
  • individual with delegated authority

Step 1: Fill out the Alberta Consent Form

Step 2: Submit the consent form

  • Submit your completed consent form to TRA.

Step 3: Representative receives PIN (only for TRACS access)

  • TRA will review the consent form to ensure it is complete.
  • TRA will issue a PIN number to the individual via secure e-mail. TRACS access can only be provided to an individual.

The representative must enter the PIN and account number to access TRACS account. See How to access TRACS for instructions.

Publications and forms

Information circulars

These documents discuss procedural matters and administrative policies and practices for programs administered by TRA. They are updated as necessary and a revision number assigned.

Cross-program information circulars

Fuel tax information circulars

Special notices

These documents are used to announce changes to the legislation administered by TRA, or changes to administrative policies and practices carried out by TRA. These notices are time-specific, and meant to be transitory in nature. The information may eventually be incorporated into other publications, such as information circulars or web content.

Forms

If you have trouble opening fillable PDF forms, see the form instructions.

Videos

Sign up for updates

Subscribe to TRA's publications and announcements

Contact

Submit forms

Complete your forms and email or fax them to:

Email: [email protected]
Fax: 780-427-0348

Connect with Tax and Revenue Administration

Hours: 8:15 am to 4:30 pm (open Monday to Friday, closed statutory holidays)
Phone: 780-427-3044
Toll free: 310-0000 before the phone number (in Alberta)
Email: [email protected]

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