Salespersons and direct sellers - Employment standards exceptions

There are special provisions to the rules outlined in the Employment Standards Regulation for salespersons and direct sellers.

The legislation on this page comes into effect on January 1, 2018

For information on Employment Standards legislation that is in force until December 31, 2017, go to http://work.alberta.ca/employment-standards.html

Basic rules

  • There are no requirements for employers to pay salespersons and direct sellers overtime.
  • The requirement to confine an employee’s hours of work within a period of 12 consecutive hours in a work day doesn’t apply to salespersons and direct sellers.
  • Employers of salespersons and direct sellers aren’t required to maintain records of the regular and overtime hours worked by employees.
  • Employers are exempt from being required to pay salespersons and direct sellers general holiday pay or provide general holidays.

Who’s considered a salesperson?

A salesperson is someone:

  • other than a route salesperson
  • paid in whole or in part by commission
  • who solicits orders, mainly outside the employer’s place of business for goods or services to be delivered to the buyer
  • an automobile, recreational vehicle, truck or bus salesperson
  • a manufactured home salesperson
  • a farm machinery salesperson
  • a heavy duty construction equipment or road construction equipment salesperson

Who’s considered a direct seller?

A direct seller:

  • is a person who solicits, negotiates or concludes a business transaction in person
  • conducts business at any other place than the seller’s place of business
  • obtains sales contracts for goods or services
  • sells direct to the consumer

Direct selling is defined by the Direct Selling Business Licensing Regulation and the Designation of Trades and Businesses under the Fair Trading Act.

Hours of work and pay

The standard overtime rule of hours worked in excess of 8 hours a day or 44 hours a week, whichever is greater, doesn’t apply to salespersons and direct sellers.

Exceptions to the minimum standards for regular and overtime hours

There are no requirements for employers to pay salespersons and direct sellers overtime.

Exceptions to the minimum standards for hours of work

The requirement to confine an employee’s hours of work within a period of 12 consecutive hours in a work day doesn’t apply to salespersons and direct sellers.

Payment of earnings

Exceptions to the minimum standards for pay statements

Employers of salespersons and direct sellers aren’t required to maintain records of the regular and overtime hours worked by employees. However, they are subject to the other requirements of employment records of the Employment Standards Code.

General holidays and pay

Exceptions to the minimum standards for general holidays and general holiday pay

Employers are exempt from being required to pay salespersons and direct sellers general holiday pay or provide general holidays.

What additional Employment Standards apply?

In addition to the special provisions outlined above, all other minimum standards for employment apply to salespersons and direct sellers.  Additional information on these rules can be found at:

How the law applies

Part 1 of the Employment Standards Regulation outlines the provisions for salespersons and direct sellers.

Disclaimer: In the event of any discrepancy between this information and Alberta Employment Standards legislation, the legislation is considered correct.

Contact Employment Standards

780‑427‑3731 (Edmonton and surrounding areas)

For toll-free calling, dial 1‑877‑427‑3731

From a cell phone, call #310 on Telus and Bell or *310 on Rogers.

Ask a question online

TTY/TDD for the deaf or hard of hearing

780‑427‑9999 (Edmonton and surrounding areas)

For toll-free calling, dial 1‑800‑232‑7215