Consumer protection and complaints

Consumer protection laws, file a complaint against a business and consumer investigations.

Services and information

Administrative decisions, order or licensing refusals, cancellations or suspensions may be appealed to the Minister.

Be aware of unsolicited attempts to obtain personal information about your identity, online accounts, or money.

Find tipsheets that can help both consumers and businesses protect themselves in various transactions and situations.

The Consumer Investigations Unit investigates breaches of Alberta’s consumer protection legislation and takes enforcement action.

Learn about cyber security skills and how to stay safe online with these eCourses.

Protecting Alberta consumers from misleading, high-pressure sales practices for energy products.

You can file a complaint against a business, or a person running a business, for an unfair business or tenancy transaction.

File an insurance consumer complaint

Protect your personal information from identity theft.

Find out what a collection agency can and cannot do, how debt repayment agencies work and what creditors do.

Information about how payday loans work in Alberta, including the annual Payday Lending Report and how to find out if a lender is licensed.

Examples of unfair practices and how the Consumer Protection Act protects consumers from unfair business practices.

Reality Choices is a consumer resource for young Albertans who are moving away from home for the first time.