Children's Services Mediation Program

Overview

This service is for parents, guardians and others with a significant connection to a child or youth. The focus is on the best interests of the child.

The mediation process includes these parties:

• parents or guardians
• a caseworker
• a supervisor
• other participants including children and youth (if the other parties agree)

A mediation discussion, which is conducted by an impartial mediator, may include these topics:

• safety concerns
• visits with children
• expectations and timelines
• communication between the parties
• long-term plans for a child
• family disputes affecting a child’s safety

These discussions are private and will not be used in court unless all the parties agree.

You can consult a lawyer at any time during the mediation process. You’ll receive a written copy of any agreements made during the process.

Contact

Connect with your caseworker for more information:

Hours: 8:15 am to 12 pm, 1 pm to 4 pm (open Monday to Friday closed statutory holidays)

Calgary and area
Phone: 403-297-6981

Edmonton and area
Phone: 780-427-8432

Other areas in Alberta
Phone: 780-427-8350