How to apply for AISH

AISH application

Apply online

You can start a new application or continue your current application:

Apply for AISH online          Sign in to continue your application

If you need assistance with your online application, call the Alberta Supports Contact Centre at 1-877-644-9992 or in Edmonton 780-644-9992.

If you cannot apply online

If you cannot apply online, complete the AISH Applicant form

PDF form issues

Fillable PDF forms do not open properly on some mobile devices and web browsers. To fill in and save the form:

  1. Save the PDF form to your computer – click or right-click the link and download the form.
  2. Open the PDF form with Adobe Reader. Fill it in and save it.

If you are still having problems opening the form, contact PDF form technical support.

Your doctor will need to complete the medical report

You can submit your AISH Medical Report form as part of your online AISH application if the doctor has provided it to you, or ask your doctor to submit the completed Medical Report to AISH by:

  • Fax: 1-877-969-3006 (toll free, Alberta)
  • Mail: AISH, PO Box 17000 Station Main, Edmonton, Alberta  T5J 4B3

Note, your doctor may charge you for this service.

  • You are responsible for paying the fee to the doctor to complete the medical report.
  • If you are on Income Support, the cost to fill in these reports may be covered – contact your Income Support worker.
  • If you are not on Income Support, but need financial help – find out how to apply for other benefits, while waiting for AISH.

Submit your documents and complete your application

  • Make sure to include all required documents with your AISH application.
  • Save or print copies of your application and supporting documents for your files.
  • Submit your AISH Application and supporting documents online or by:
    • Fax: 1-877-969-3006 (toll free, Alberta)
    • Mail: AISH, PO Box 17000 Station Main, Edmonton, Alberta  T5J 4B3

After you apply

An AISH staff member may request additional information if you have not provided all of the personal, financial or medical information required.

  • If you have questions about the status of your AISH application, phone: 587-759-6810 (Edmonton area), or 1-877-759-6810 (toll free, Alberta).
  • If your application is approved:
    • you will receive a phone call and a letter confirming you are eligible for AISH
    • you will be contacted by phone or mail to schedule a meeting with an AISH worker
    • your benefits will be backdated to the month AISH received all of the information that is required to approve your application
  • If your application is not approved you will receive a letter explaining:
    • why you are not eligible for AISH – this may be due to financial, medical or other reasons
    • how to update AISH with more information showing a change in your situation
    • how to appeal the decision
    • how to contact the AISH Application Processing Centre or the nearest AISH office if you have questions
    • where to find out about other financial and health benefit programs you may qualify for


Applying for other benefits while waiting

Contact Alberta Supports for help finding and applying for other benefits and services to meet your needs, such as Income Support and health benefits.

Reopening your AISH file

  • If you leave AISH, you may have your AISH file reopened quickly if:
    • it has been less than 2 years since you got your last AISH benefits
    • you did not leave AISH due to a change in your medical condition
  • Contact AISH if these criteria apply to you.
  • If these criteria do not apply, you will need to reapply.


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