AISH Application

Step 1: Refer to the guides

PDF form issues

Fillable PDF forms do not open properly on some mobile devices and web browsers. To fill in and save the form:

  1. Save the PDF form to your computer – click or right-click the link and download the form.
  2. Open the PDF form with Adobe Reader. Fill it in and save it.

Step 2: Fill out the AISH Application Part A

Step 3: Have your doctor fill out Part B

  • Download: open the AISH Application Part B – Medical Report (PDF, 332 KB) form in Adobe Reader, save it, fill it out and print it.
  • Paper copy: print the Part B – Medical Report (PDF, 164 KB) form and fill it in by hand, or contact an AISH office or Alberta Supports to get one.
  • Your doctor may charge you for this service.
  • You are responsible for paying the fee to the doctor to complete the medical report.
  • If you are on Income Support, the cost to fill in these reports may be covered – contact your Income Support worker.
  • If you are not on Income Support, but need financial help – find out how to apply for other benefits, while waiting for AISH.
  • Ask you doctor to submit the completed Part B – Medical Report to AISH. Or you can submit it to AISH yourself by:
    • including it with your AISH Application, or
    • faxing it to 1-877-969-3006 (toll free) or 587-469-3006 (Edmonton area), or
    • mailing it to PO Box 17000 Station Main, Edmonton, Alberta  T5J 4B3

Step 4: Apply

  • Gather your application form and all other documents needed to complete your AISH Application.
  • Make copies for your files.
  • Submit your AISH Application and supporting documents by:

Step 5: After you apply

  • We will contact you once we receive your application. We may ask you for more information if you have not provided all of the personal, financial, or medical information that we need.
  • If you have any questions about the status of your AISH application, call -1-877-759-6810 (toll free) or 587-759-6810 (Edmonton area).
  • If your application is approved:
    • you will get a phone call and a letter saying you are eligible for AISH
    • you will be contacted by phone or mail to schedule a meeting with an AISH worker
    • your benefits will be backdated to the month AISH received all the information that is needed to approve your application
  • If your application is not approved you will get a letter explaining:
    • why you are not eligible for AISH – this may be due to financial, medical or other reasons
    • how to give AISH more information showing a change in your situation
    • how to appeal the decision
    • how to contact the AISH Application Processing Centre or the nearest AISH office if you have questions
    • where to find out about other financial and health benefit programs that may help you

Applying for other benefits while waiting

Contact Alberta Supports for help finding and applying for other benefits and services to meet your needs, such as Income Support and health benefits.

Reopening your AISH file

  • If you leave AISH, you may have your AISH file reopened quickly if:
    • it has been less than 2 years since you got your last AISH benefits
    • you did not leave AISH due to a change in your medical condition
  • Contact AISH if these criteria apply to you.
  • If these criteria do not apply, you will need to reapply.


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