All questions, comments, or concerns that require your personal health information or health care number should be made in person, by telephone, fax or mail.
Do not send information or forms by email.
AHCIP inquires or updates
Have your personal health number ready when you call.
Office hours: 8:15 am to 4:30 pm (Monday to Friday, closed statutory holidays)
Toll free: 310-0000 before the phone number (in Alberta)
Toll free TTY: 1-800-232-7215
Email: firstname.lastname@example.org (for general information or non-personal questions only)
Mail completed forms and supporting documents
Attention: Alberta Health Care Insurance Plan
PO Box 1360, Station Main
Edmonton, Alberta T5J 2N3
In-person registration and updates
Request a replacement card
If you have lost your personal health care card, or it has been damaged, call the AHCIP office to order a replacement card.
Report misuse of AHCIP card
If you suspect someone is misusing their AHCIP card, or that someone is using a card that is not theirs, call our tips line.
Phone: 1-866-278-5104 (this is a confidential call)