All questions, comments, or concerns that require your personal health information or health care number should be made in person, by telephone, fax or mail.

Do not send information or forms by email.

AHCIP inquires or updates

Have your personal health number ready when you call.

Office hours: 8:15 am to 4:30 pm (Monday to Friday, closed statutory holidays)
Phone: 780-427-1432
Toll free: 310-0000 before the phone number (in Alberta)
TTY: 780-427-9999
Toll free TTY: 1-800-232-7215
Fax: 780-422-0102
Email: [email protected] (for general information or non-personal questions only)

Mail completed forms and supporting documents

Alberta Health
Attention: Alberta Health Care Insurance Plan
PO Box 1360, Station Main
Edmonton, Alberta  T5J 2N3

In-person registration and updates

Register or update your health card information, or get AHCIP forms at an authorized registry agent office free of charge. You can also download the AHCIP form you need.

Request a replacement card

If you have lost your personal health care card, or it has been damaged, call the AHCIP office to order a replacement card.

Report misuse of AHCIP card

If you suspect someone is misusing their AHCIP card, or that someone is using a card that is not theirs, call our tips line.

Phone: 1-866-278-5104 (this is a confidential call)